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dcourt's avatar
dcourt
Aspirant
Nov 07, 2022

RN104 stuck in Boot Menu

Hi

 

I tool at look at my RN104 this morning as I couldnt access a file from it... I havent done any FW upgrades or anything, and it was working normally yesterday..

Today -

Looking at the NAS:

- Power Light = Blinking/Flashing

- Disk Lights = Off

- Act = On

- Display = Boot Menu

- Pressing Backup Button = displays Boot Menu - Normal

- Pressing Backup Button again doesn't do anything once Normal appears.

 

I have tried booting with and without discs - no difference.  The NAS is also not showing as discoverable via RAIDar.

 

Any thoughts please?

 

cheers

 

3 Replies

  • Your UBOOT is probably corrupt and a USB recovery should fix it unless the memory itself (not just the content) is bad.

    • dcourt's avatar
      dcourt
      Aspirant

      I have tried a USB recovery. I ve created a USB stick, and booted the NAS from the stick.  It completes, then powers off - but when I power on the NAS again - same symptoms 😞

       

      is there any way I can get to the memory to reseat it, or is it hard wired to a board?

      • StephenB's avatar
        StephenB
        Guru

        dcourt wrote:

         

        is there any way I can get to the memory to reseat it, or is it hard wired to a board?


        Memory (flash and ram) are soldered to the board.

         

        Have you tried powering down, removing the disks (labeling by slot), and then powering up?  See if the NAS reports a "no disks" status.

         

        Normally the NAS will boot from disk 1, and there are situations where an issue with disk 1 will result in a failure to boot.

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