NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RN104 stuck on Booting after firmware upgrade
3 Days ago I installed firmware 6.9.3 on my RN104. I was in the other room. After about an hour on not being able to access my NAS, I went and saw on the LCD "Boot from USB Failed!". So thanks so much Netgear for destroying my NAS! I checked message boards for a solution. I tried the USB recovery, and it does not work. I tried taking out the disks and doing recovery, and it does not work. I tried new disks and doing recovery and it does not work! Everytime after trying recovery and powering on, I get the message "Boot from USB Failed!" With this being an older unit, I have no support for the product, yet the product was working perfectly fine until your newest firmware! Did you intentionally do this to force people to buy a new NAS? Is this like Apple slowing down old iPhones on purpose? I demand a fix for a problem you caused!
I just spent a couple hours completely taking the NAS apart, cleaned, put back together. It wasn't very dusty, and the backup button did not appear stuck. However, I put it all back together, and surprisingly it seems to be working fine now. :)
14 Replies
Replies have been turned off for this discussion
Any help Netgear?
- Did the system automatically power off when USB Boot Recovery was complete?
Note not all USB keys are compatible
That error could suggest a problem e.g. the backup button being stuck in.
mdgm-ntgrwrote:
Did the system automatically power off when USB Boot Recovery was complete?
Note not all USB keys are compatible
That error could suggest a problem e.g. the backup button being stuck in.Yes, it auto shuts off everytime I've tried. I've used 2 different USB sticks (PNY 16GB and SanDisk 32GB). I've tried probably over 20 times. It appears to do it's 'recovery' each time and shuts off. I remove the USB stick, power on, and almost immediately gives the error.
It doesn't appear the reset button is stuck. It pushes in and out normally. If that were the case, not sure how that could happen because it is kept in a safe place where no one every touches the NAS...
Any other ideas?
I just spent a couple hours completely taking the NAS apart, cleaned, put back together. It wasn't very dusty, and the backup button did not appear stuck. However, I put it all back together, and surprisingly it seems to be working fine now. :)
For what it is worth, this past week, I have been moving everything from my NAS Boxes to my Server.
I have 2 ReadyNAS 104 boxes, both with 4x3TB Drives in ( all WD RED ) plus I alos have 2 DLINK 320B NAS Boxes, bothwith 2x2TB in, one with Hitachi and the other with Seagate.
The Netgears were both setup with 2x3TB as one in RAID and the other 2 as seperates. Now, they are simply going to be acting as backup to the Server's DATA Drives.
Now, when I reset my first NAS, it went through just fine and I was ok with it, however the second one seemed to be trapped like yours, in some infinite loop? I reset it a few times, ( I think 3 times? ) and it finally got itself all sorted out.
I dont know why this was, but I do know, that even though both my Netgear 104's are completely empty, and I have them setup both as one single drive in RAID5, they are in a RE-SYNCING sort of loop now, that is getting on my nerves...
Whats it SYNCing with? And why is it taking days to SYNC with nothing?
Is yours now doing that?The disks have to be synced sector by sector to setup the RAID. This is done at a lower level than the filesystem.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
