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Forum Discussion

wpslo314's avatar
Feb 26, 2017
Solved

rn314 will not see an 512gb sdxc card.

The display shows that the card has been plugged in but neither WIndows Explorer nor the RAIDar show that the card is present.

I am using a Samsung adapter which works fine on PCs.

Does anyone have any ideas?

Is there an app which would solve the problem.

The firmware is 6.6.1 the latest.  

  • Thank you StephenB.

    I have taken up your suggestion and made the ideas post.

    The other NAS is a QNAP_TS253pro. 

     

    It is surprising that such a common file structure is not supported. 

11 Replies

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  • FramerV's avatar
    FramerV
    NETGEAR Employee Retired

    Hi wpslo314,

     

    Welcome to the community.

     

    Are you using a SD card adapter so that you plug it in the USB port of the NETGEAR NAS?

     

    If you are, can you go to the FrontView/GUI of the NAS to check if its detecting a USB connection. RAIDar might not detect it.

     

    At the moment, I cannot say if an app will be the resolution.

     

    Regards,

    • That is why I claim to the higher authorities to explicitely enlight users what is recomended and not!

      Type of device USB key, SSD, HDD, type of interfaces, type of partitions and how many and the format type, to avoid any conflicts and any surprises!!!

    • wpslo314's avatar
      wpslo314
      Guide
      RN31400 Hi, The GUI on the front of the RN314 displays "External Storage Device Connected" when the USB to SD Card adapter [ which has an SD Card inserted ] is plugged in.
      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Do you know the file system format on the card?

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