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Forum Discussion
coelacant
Dec 13, 2012Aspirant
shares missing after drive failure
Hi there, this is my first post. I have searched the forum archive, however I am still not sure what to do. ReadyNAS Pro 6 [X-RAID2], 4 x 2TB Seagate drives I frequently get this (on every driv...
StephenB
Dec 13, 2012Guru - Experienced User
Unfortunately there are lots of posts here from users who have had trouble with these drives.
What firmware is running on the drives? You might check with the seagate download finder to see if there is an update needed for yours (that requires drive serial number). That would be here: https://apps1.seagate.com/downloads/request.html
Also, when you reinstalled the drive was the NAS powered down?
You could enter an on-line support request with netgear to get their assistance in recovering your data.
What firmware is running on the drives? You might check with the seagate download finder to see if there is an update needed for yours (that requires drive serial number). That would be here: https://apps1.seagate.com/downloads/request.html
Also, when you reinstalled the drive was the NAS powered down?
You could enter an on-line support request with netgear to get their assistance in recovering your data.
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