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Forum Discussion
shares missing after drive failure
Hi there, this is my first post. I have searched the forum archive, however I am still not sure what to do. ReadyNAS Pro 6 [X-RAID2], 4 x 2TB Seagate drives I frequently get this (on every driv...
Here an update:
In my case, level 3 support went in over telnet and restored a number of shares I had removed, that included a missing share. So that's good.
Other problems were not solved or explained, like why the passwords were reset and AFP was no longer enabled, or the logs shortened (i.e. half missing).
Initially I was advised against upgrading the firmware on the seagate drives, but towards the end of the support case it was actually suggested, although I never did it.
Another thing I asked several times was, what do you do if you want to use something like Seagate's seatools? Do you remove the drive while the NAS is on? Do you format the drive before you put it back into the NAS? Whilst the NAS is on?
My take is:
On the plus side, I never had a problem again with these drives, no warnings or errors. Fingers crossed. I repeatedly asked what had caused it, and how to prevent it, and there were no answers. Crossing fingers is all I can do.
In my case, level 3 support went in over telnet and restored a number of shares I had removed, that included a missing share. So that's good.
Other problems were not solved or explained, like why the passwords were reset and AFP was no longer enabled, or the logs shortened (i.e. half missing).
Initially I was advised against upgrading the firmware on the seagate drives, but towards the end of the support case it was actually suggested, although I never did it.
Another thing I asked several times was, what do you do if you want to use something like Seagate's seatools? Do you remove the drive while the NAS is on? Do you format the drive before you put it back into the NAS? Whilst the NAS is on?
My take is:
- Remove suspect drive whilst NAS is on
- Check drive
- Format drive (netgear supported didn't explicitly say, but kind of hinted that it would be a good idea)
- Put drive back into NAS whilst NAS is on
On the plus side, I never had a problem again with these drives, no warnings or errors. Fingers crossed. I repeatedly asked what had caused it, and how to prevent it, and there were no answers. Crossing fingers is all I can do.
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