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Forum Discussion
HenrikBM
May 22, 2017Aspirant
Trying to find my NAS via the Readycloud services
My ReadyNAS has been functioning fine for a long time on my home network, but I've never been able to discover it via ReadyCloud when I'm on a network other than my home network. At home, the drive ...
HenrikBM
May 23, 2017Aspirant
(this also applies when using the ReadyCloud app)
JennC
May 23, 2017NETGEAR Employee Retired
Hello HenrikBM,
Please check on the admin page if ReadyCloud is still enabled and if Internet and Services both have green check marks. Also, your ReadyCloud/SSO account should show in the "signed in as" section.
If all these are good, please go to Accounts > Cloud users, check if email and name both have your SSO or ReadyCloud account. Can you please include the firmware version of your NAS too?
Welcome to the community!
Regards,
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