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Unable to register RN21200
I purchased RN21200 from Amazon in Jan 2019, brand new and the box arrived sealed. But unable to register the product, the system prompted "....something went wrong, contact Customer Services...". I ...
Thank you.
Hi there.
Did you ever find resolution for this? I'm having the same issue.
Thanks,
- Yes. I email Netgear customer service and attached a copy of my purchase receipt plus a photo of the ReadyNas S/N (you can find a sticker with the serial number stick to the box). With these 2 pcs. of info, then Netgear registered the product to myNetgear account and sent me confirmation email.
- Thanks for providing me the Netgear customer service email. I finally got the product registered.
Thank you very much. It took several days, but I got the products registered.
I appreciate the help.
Brian
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