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Forum Discussion
HTang206
Feb 08, 2019Aspirant
Unable to register RN21200
I purchased RN21200 from Amazon in Jan 2019, brand new and the box arrived sealed. But unable to register the product, the system prompted "....something went wrong, contact Customer Services...". I ...
HTang206
Feb 10, 2019Aspirant
Thank you.
brianraus
Feb 24, 2019Tutor
Hi there.
Did you ever find resolution for this? I'm having the same issue.
Thanks,
- HTang206Feb 27, 2019AspirantYes. I email Netgear customer service and attached a copy of my purchase receipt plus a photo of the ReadyNas S/N (you can find a sticker with the serial number stick to the box). With these 2 pcs. of info, then Netgear registered the product to myNetgear account and sent me confirmation email.
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