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Forum Discussion

HTang206's avatar
HTang206
Aspirant
Feb 08, 2019
Solved

Unable to register RN21200

I purchased RN21200 from Amazon in Jan 2019, brand new and the box arrived sealed. But unable to register the product, the system prompted "....something went wrong, contact Customer Services...". I ...
Feature Request & Feedback
  • StephenB's avatar
    StephenB
    Feb 09, 2019

    Try emailing customer.service@netgear.com

     

    JohnCM_S or Marc_V might also be able to help.

HTang206's avatar
HTang206
Aspirant
Feb 27, 2019
Thanks for providing me the Netgear customer service email. I finally got the product registered.
brianraus's avatar
brianraus
Tutor
Mar 01, 2019

Thank you very much.  It took several days, but I got the products registered.

 

I appreciate the help.

 

Brian

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