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Forum Discussion
WD10EADS WD Caviar Green - 1TB >> excessive Load Cycle Count
I have two WD10EADS 1TB drives in my Duo. The first was installed a months ago as Drive 2, mirroring the 500 GB Seagate that came with the Duo. The WD drive seemed to work just fine, so I recently bo...
Mr. Solo,
Thank you for replying. I am delighted to hear that the Jedi Masters are aware of and working on this little problem.
Some additional information:
I provided incorrect specs regarding the firmware in my two WD drives ( I really must get new glasses). My older (3-platter) drive has firmware 01.01A01. The newer (2-platter drive) has firmware 01.00A01. It is the latter that is experiencing the increasing LCC.
Yesterday I exchanged my drive for another identical model. I was hoping that my local store might still have some of the older stock (the 3-platter drive with the 01.01A01 firmware). Unfortunately, they only had one in stock, and it is from the same manufacturing lot as the one I was returning. The replacement drive is now installed as Drive 1 in my Duo, and the LCC is growing by 2 or 3 counts per minute. I can hear the heads park/unparking. So I conclude that the LCC behavior I was seeing was not due to a defect in the particular drive that I had, but is inherent in the 01.00A01 firmware.
I have opened a ticket with WD asking them about the difference between 01.00A01 and 01.01A01, and how they propose to address the issue. I have not yet received a reply. If I hear anything from them, I'll update this thread.
As you know, WD issued a DOS utility some time ago (wdidle3.exe) that a user could invoke to modify the drive's timer. The utility was intended for a different line of drives, and has since been withdrawn by WD. They claim it will void the warranty if used on the EADS drives.
Cheers,
Dave
Thank you for replying. I am delighted to hear that the Jedi Masters are aware of and working on this little problem.
Some additional information:
I provided incorrect specs regarding the firmware in my two WD drives ( I really must get new glasses). My older (3-platter) drive has firmware 01.01A01. The newer (2-platter drive) has firmware 01.00A01. It is the latter that is experiencing the increasing LCC.
Yesterday I exchanged my drive for another identical model. I was hoping that my local store might still have some of the older stock (the 3-platter drive with the 01.01A01 firmware). Unfortunately, they only had one in stock, and it is from the same manufacturing lot as the one I was returning. The replacement drive is now installed as Drive 1 in my Duo, and the LCC is growing by 2 or 3 counts per minute. I can hear the heads park/unparking. So I conclude that the LCC behavior I was seeing was not due to a defect in the particular drive that I had, but is inherent in the 01.00A01 firmware.
I have opened a ticket with WD asking them about the difference between 01.00A01 and 01.01A01, and how they propose to address the issue. I have not yet received a reply. If I hear anything from them, I'll update this thread.
As you know, WD issued a DOS utility some time ago (wdidle3.exe) that a user could invoke to modify the drive's timer. The utility was intended for a different line of drives, and has since been withdrawn by WD. They claim it will void the warranty if used on the EADS drives.
Cheers,
Dave
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