How to Reboot ReadyNAS Pro 4 through command line?

Do you have any add-ons installed?

Can you post the output of the following?:

tail /var/log/frontview/error.log

mdgm wrote:
Do you have any add-ons installed? tail /var/log/frontview/error.log

Really appreciate your prompt response.

I did manage to call somebody near by the ReadyNAS and asked them to reboot it for me. After reboot, It all works fine and I can now access the frontview.

But, still would be good to know what caused the issue and if that would happen again later!

Yes, I have Egnyte Cloud back up add-on and Replicate as well.

The result for trail gives me five lines of:

dir: `/c/ELC/.log': Permission denied
chmod: changing permissions of `/usr/local/bin/egnyte/esystrace.sh': Operation not permitted

Would that give you a hint on what was going on?

Thanks again.

You mean output of the tail command I gave?

I'd suggest contacting Egnyte about this issue as it clearly appears to be related to the Egnyte add-on.

Typically when Frontview access is lost the solution is to fix problem and restart Frontview if manually rebooting (safely shutting down pressing power button briefly twice) doesn't address the issue.

mdgm wrote:
You mean output of the tail command I gave? I'd suggest contacting Egnyte about this issue as it clearly appears to be related to the Egnyte add-on. Typically when Frontview access is lost the solution is to fix problem and restart Frontview if manually rebooting (safely shutting down pressing power button briefly twice) doesn't address the issue.

Thanks, will follow that up with Egnyte, if ever happen again.

Today this happen again, and frontview is unavailable. Below is the error.log last few lines.

What can be the "Invalid method in request"! Any idea would be appreciated.

# tail /var/log/frontview/error.log

mkdir: `/c/ELC/.log': Permission denied
chmod: changing permissions of `/usr/local/bin/egnyte/esystrace.sh': Operation not permitted
mkdir: `/c/ELC/.log': Permission denied
chmod: changing permissions of `/usr/local/bin/egnyte/esystrace.sh': Operation not permitted
[Wed May 16 02:08:40 2012] [error] [client 192.168.1.10] Invalid method in request
[Wed May 16 03:10:12 2012] [error] [client 192.168.1.10] Invalid method in request
[Wed May 16 03:48:39 2012] [error] [client 192.168.1.10] Invalid method in request
[Wed May 16 04:49:31 2012] [error] [client 192.168.1.10] Invalid method in request
[Wed May 16 05:54:58 2012] [error] [client 192.168.1.10] Invalid method in request
[Wed May 16 06:26:16 2012] [notice] caught SIGTERM, shutting down

What's the output of

df -h

Can you try restarting Frontview?:

# /usr/sbin/apache-ssl -f /etc/frontview/apache/httpd.conf -t && /usr/sbin/apache-ssl -f /etc/frontview/apache/httpd.conf -k graceful

If you are accessing the NAS remotely note that you can pipe Frontview over SSH. See http://www.readynas.com/forum/viewtopic.php?f=65&t=46303

Just before restarting the ReadyNAS This is the result of tail .../frontview/error.log

[Wed May 16 09:33:01 2012] [notice] Graceful restart requested, doing restart
[Wed May 16 09:33:02 2012] [error] [client 192.168.1.10] shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory, referer: https://192.168.1.30/admin/
apache-ssl: Could not reliably determine the server's fully qualified domain name, using 192.168.1.30 for ServerName
[Wed May 16 09:33:03 2012] [warn] RSA server certificate CommonName (CN) `192.168.168.168' does NOT match server name!?
[Wed May 16 09:33:03 2012] [notice] Apache/2.2.6 (Debian) mod_ssl/2.2.6 OpenSSL/0.9.8c DAV/2 mod_apreq2-20051231/2.6.0 mod_perl/2.0.2 Perl/v5.8.8 configured -- resuming normal operations
[Wed May 16 09:33:32 2012] [error] [client 192.168.1.10] File does not exist: /frontview/ui/resource/html/images, referer: https://192.168.1.30/admin/
[Wed May 16 09:34:35 2012] [error] [client 192.168.1.10] File does not exist: /frontview/ui/resource/html/images, referer: https://192.168.1.30/admin/

ReadyNAS IP is 192.168.1.30 and the server I use to connect to NAS has the IP 192.168.1.10

The result of df -h is:

Filesystem            Size  Used Avail Use% Mounted on
/dev/md0              4.0G  715M  3.1G  19% /
tmpfs                  16K     0   16K   0% /USB
/dev/c/c              2.7T  754G  2.0T  28% /c
tmpfs                  50M     0   50M   0% /var/replicate/shm
/dev/sdf1             1.9T  777G  1.1T  42% /USB/USB_HDD_1

Now that the backup is working fine, I prefere not to touch the apache-ssl for now. But if the frontView goes down again I'll try restarting apache-ssl rather than restarting the NAS. Keep you updated on that...

Tried the SSH tunnel, it works fine now. I should try that when the frontview is down.

Would be great to hear your comments on the last error log I inserted above.

Thanks for the help.

Thanks for all your help mdgm, really appreciate it :)

Linda, I'll forward this thread to our support team and see what they come up with. If you're having any further issues, just submit a support ticket at Egnyte Helpdesk. Then send me a message with the ticket # and I'll follow through to make sure it gets resolved quickly.

~ Johnny