NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RAIDar 6-3 not working on NV+
Running Win10pro.
the newtork shows the shares on my NV+, and I can login to the admin page using Firefox and the TCPIP address but RAIDar looks for an attached device then closes.
Network -> Storage -> View device web page gives "error 0x80004002:no such interface supported"
SMB1 is turned on
Any ideas?
Problem solved!
I won't detail all the steps it took me to get there, but apparently RAIDar 6-3 needs Java.
Once I updated my Java to the latest version (with all sorts of security warnings) RAIDar 6-3 works.
7 Replies
Replies have been turned off for this discussion
Hi ajwh1
Welcome to the Community!
Have you tried reinstalling RAIDar or have you tried using it on a different computer? error 0x80004002 seems to be an OS issue with regards with registry and the softwares installed.
Also try to disable any security software first before installing RAIDar.
Regards
Marc,
RAIDar 6.3 has been installed on this system since August 2017.....
I know the latest Win10 update made some changes to networking (think Homegroups were removed)
Andrew
The NAS doesn't care about homegroups. Windows 10 is deprecating SMB 1.0/CIFs; so you might need to manually reinstall that via "turn windows features on or off" to access your shares. That won't affect the web access though.
What browser are you using to access the NV+? Chrome, Firefox, and IE should work; I don't know about Edge.
Also, what firmware is running on the NV+? If it's very old, you might need compatibility mode in IE.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
