ReadyNAS Photos troubleshooting tips

CuriousMind wrote:

Hi, just got my ReadyNAS Due installed today and are having some problems with the ReadNAS Photos The unit came preinstalled with version 1.1 which I have now updated to 1.5 from the ReadyNAS site. I now have to authenticate to ReadyNAS Photos, when before I didn't have to. But the main problem is importing my photos. I have tried using the Import Album option, but with little success on either version. Basically I have experienced the following... 1. Initially tried to import 6Gb of photo's, basically all my photo folders, but this just hangs 5% into it 2. Then tried importing one folder at a time. On the older version this worked initially, but now although it says it is successful, there is no album displayed. Have tried logging off, stopping server, restarting service, but no display. 3. Only success I've managed todate is to manually create a new album and import photos. Any ideas on why I cannot import my entire photo library in one go? or why my photos are being displayed? Or why I now have to login, even though the media share is set for public access?

Can you send me the desktop logs? I will PM you the instructions.

/k-3po

Hi, just got my ReadyNAS Due installed today and are having some problems with the ReadNAS Photos

The unit came preinstalled with version 1.1 which I have now updated to 1.5 from the ReadyNAS site. I now have to authenticate to ReadyNAS Photos, when before I didn't have to.

But the main problem is importing my photos. I have tried using the Import Album option, but with little success on either version. Basically I have experienced the following...
1. Initially tried to import 6Gb of photo's, basically all my photo folders, but this just hangs 5% into it
2. Then tried importing one folder at a time. On the older version this worked initially, but now although it says it is successful, there is no album displayed. Have tried logging off, stopping server, restarting service, but no display.
3. Only success I've managed todate is to manually create a new album and import photos.

Any ideas on why I cannot import my entire photo library in one go? or why my photos are being displayed? Or why I now have to login, even though the media share is set for public access?

Tnx! I downloaded the app only yesterday, so it should be reasonably up to date. I am still in Discovery mode.

You shouldn't need to mess with your router. Photos are only shared to the folks you invite, so these folks can always see the album you had shared unless you remove the shared album. You can find out more info here if you haven't already looked.

With regard to it not working, try getting the latest add-on image from here and re-install the add-on.

Hi, newbie here. Just got my top whack RNR4410 4TB ReadyNAS rack mount jobbie and am consolidating my files and learning how to use it. The Photos feature is very exciting, considering I do part time photography and have accounts on SmugMug and Flickr.

I have a fast internet uplink, so I am very curious on using the NV instead of (or as well as) the commercial services.

Firstly can you point to a URL describing what this does exactly? Or even not exactly :D

So far I think, it should allow external access, and it creates downsized versions of jpg files.

Some simple questions, which may be answered eslewhere(?) include:

1) What do I need to do on my NAT Router to allow access from outside?
2) Can I choose who can see what? By group or user id, eg parents can see family photos, but not the public.
3) What control or choice do I have over the templates and logos?
4) On first look, it seems that the gamma was way over contrasty, is the user setable?
5) Can I leverage the second network port for external access? Perhaps route external requests to here?
6) If I have a static external IP, can that be useful?

Thanks heaps. This is a really exciting piece of kit!

ps: I've loaded a few photos. Imported them into an album and then shared them to my user id.

I then remote connected to a customer's PC using LogMeIn, and installed the ReadyNAS Photos java app, and logged in, but couldn't connect to my home NAS. Any clues?

BusaBoy wrote:

Yoda, I have just installed firmware version 4.01c1-p1 and enabled the ReadyNAS Photos. I can import photos, have created and shared an album and got the email to view the album. However, when i click on the link, it tells me that my user account is offline. I have guest access enabled for the Media share and have also tried the steps you outline. I am logged into the ReadyNAS desktop software, same result. Any ideas on why it keeps telling me that my user is offline? I have attempted to sniff the IP packets to search for ports that might be blocked in my firewall, however in other form notes they seem to indicate that opening ports is not necessary. Any other thoughts? Thanks!

Try downloading the addon from http://www.readynas.com/addons (4.1) page and installing that.

Yoda,

I have just installed firmware version 4.01c1-p1 and enabled the ReadyNAS Photos. I can import photos, have created and shared an album and got the email to view the album. However, when i click on the link, it tells me that my user account is offline. I have guest access enabled for the Media share and have also tried the steps you outline. I am logged into the ReadyNAS desktop software, same result. Any ideas on why it keeps telling me that my user is offline? I have attempted to sniff the IP packets to search for ports that might be blocked in my firewall, however in other form notes they seem to indicate that opening ports is not necessary. Any other thoughts? Thanks!