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jonbloke3276's avatar
jonbloke3276
Aspirant
Jan 28, 2024

Shared folders disappeared RN3138

Hi,

 

Hoping someone can point me in the right direction here.

 

I'm currently using a ReadyNas 3138 as a Plex media server and general all round file server. Had it a couple of years and until recently it's been great. However, suddenly shared folders have vanished when logged in via web browser. If I navigate to the shared folders using my Mac through the Mac Finder, all shared folders can clearly be seen and accessed and Plex server functions as normal, but logged in via the ReadyNas admin page using a browser... all I can see is the 'Home Folders' share.

 

Is it possible there's some kind of permissions issue here, that I might have disabled or something? I've upgraded the Nas to OS 6.10.10 to see if that fixed anything, but unfortunately nothing.

 

Any helpful advice or fixes would be greatly appreciated.

 

Thanks in advance,

 

Jon.

15 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Are you seeing any warnings that the root is full?

     

    Do you have a backup of the files?

    • jonbloke3276's avatar
      jonbloke3276
      Aspirant

      loads of free space available - 6.6TB.

       

      No external back up I'm afraid, just a RAID10 config of the RN3138.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        jonbloke3276 wrote:

        loads of free space available - 6.6TB.


        You are confusing the space in the root (OS partition) and the data volume.  The root is only 4 GB (not TB), and holds the linux OS, the ReadyNAS application software, and the NAS configuration files.

         


        jonbloke3276 wrote:

         

        No external back up I'm afraid, just a RAID10 config of the RN3138.


        It would be prudent to make a back up right away.

         

    • jonbloke3276's avatar
      jonbloke3276
      Aspirant

      I'll have a look at how i can backup all the contents of the NAS first then. It's going to take quite large storage for that.

       

      I've read the instructions via the gitlab link, however, I'm a little new to using ReadyNAS Terminal. Do i need to enable root SSH access first, as in the attached screenshot? Apologies but you might have to dumb this down for me as much as poss, only familiar with Mac OS.

       

      Thanks for the help so far.

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        jonbloke3276 wrote:

         

        I've read the instructions via the gitlab link, however, I'm a little new to using ReadyNAS Terminal. Do i need to enable root SSH access


        Yes. Last time I looked the certificate for the script was expired.  But after you log in as root (using the NAS admin password), you can use these commands to execute it:

         

        # cd //
        # wget --no-check-certificate https://gitlab.codycook.us/readynas-scripts/share_lun_ui_fix.sh/raw/master/share_lun_ui_fix.sh
        # chmod +x ./share_lun_ui_fix.sh
        # ./share_lun_ui_fix.sh

        (The # prefixes are the end of the NAS ssh prompt, you don't actually enter those)

         

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