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Forum Discussion
dk2018
Apr 02, 2018Follower
6.9.3 Admin page not accessible
It seems I hit a known issue by upgrading my RN31400 to 6.9.3. The admin page is not accessible any longer. I tried all known tricks from win10 PC: chrome browser, cache clearance,.... nothing brings...
evan2
Apr 02, 2018NETGEAR Expert
This is known issue if update FW without internet connection,
1. Update 6.5.0(factory default)>6.6.0>6.7.0>6.8.0>6.9.3, has the issue.
2. Update 6.6.0(factory default)>6.7.0>6.8.0>6.9.3, doesn’t have the issue.
There is a hotfix, the issue can be fixed if you connect your NAS to internet and reboot NAS.
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