Access issues after Firmware upgrade

Indukwe,

(a) Can you recall what was the previous rev before #26 on NAS?
(b) Could you try an OS reinstall.
http://kb.netgear.com/app/answers/detail/a_id/20898

(c) If no improvement, then you need to open a support case.

Thanks, Marto

Hi Marto,

Thanks for your response. I am very sorry but i cant recall what the previous version was before i did the upgrade.

Would the OS reinstall delete any of my files? This is a company storage medium and i would not like to delete people's files and folders.

An OS reinstall does not delete files.
Make sure you don't do a factory default, which does wipe the disks.

Did you reset the permissions - also on the advanced tab where you set owner and group for the share?

vandermerwe wrote:
An OS reinstall does not delete files. Make sure you don't do a factory default, which does wipe the disks.

Though if you can access the NAS as admin, it would be good to back up the data before you do the OS reinstall.

The OS reinstall is non-destructive, but Murphy does sometimes rear up, and bite you...

StephenB is spot on with respect to backing up.
You say this is a company storage medium, I hope you already have a backup strategy.

Thanks Guys for all your responses.

I currently enabled ftp access on the Netgear and i am transferring all files to a different storage, then i will re-install the OS and test, if that doesnot work i will restore to factory default.

Will keep you all posted.

Thanks All..

I'm not an expert, but based on my own problems, maybe the following observations are helpful. I really don't know if the info is accurate or not (reassuring, huh?)

The ability for a client to mount shares is, as best I can tell, not based on Linux file and folder permissions, but rather on the configuration files for the network file access protocol you are using. Access to SMB (also know as CIFS or Windows file sharing) for example is, as best I can tell, governed by the file /etc/frontview/samba/Shares.conf

If you have shell access, you might look at this file, and see who the allowed users are. I best I can tell, users authorized to mount the share will be listed, and the entries for shares enabled for CIFS access will not contain the text "available = 0". I wouldn't change the file from the shell, but if the settings are wrong, you might disable and then reenable CIFS in Frontview, as well as for the individual shares, and see if the errors are corrected and you regain access.

Each service has it's own configuration file; I think AFP (apple file protocol, for access on a Mac) is likely /etc/frontview/netatalk/Shares.conf

Again, these comments are just based on my own observations and guessing, use at your own risk!

The ability to mount a share depends on the network protocol permissions (as you say) and also the file permissions of the share folder itself.

Ability to access other files within the share depends on the file permissions.