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Forum Discussion
Backup not working
I haven't run my regular backup jobs for a month. In that time I have:
Replaced disk #1 after failure & resynced
Replaced disk #2 after failure & resynced
Upgraded to version 4 of FrontView
None of my previously existing Remote: Windows (NAS/Timestamp) backup jobs work. I get an "unable to access remote share" error.
I have tried:
1) Resetting up the backup job - still get "unable to acess" error
2) Swapping forward slashes for back slashes - still get error
3) Verified the backup locations are reachable from other locations on my Windows network.
Attached is a snippet from one of my backup jobs. Any help would be appreciated:
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Tue Jan 1 08:07:23 EST 2008
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
Backup failed. Tue Jan 1 08:07:26 EST 2008.
Reason for failure:
Unable to access remote path //NETWORKHDD/share/media.
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Tue Jan 1 07:05:07 EST 2008
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
Backup failed. Tue Jan 1 07:05:09 EST 2008.
Reason for failure:
Unable to access remote path //NETWORKHDD/share/media.
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Thu Nov 29 07:05:07 EST 2007
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
`./Videos/Amazon/Thumbs.db' -> `/job_013//media/Videos/Amazon/Thumbs.db'
`./Videos/DVD/720 Width WMV/Babel.wmv' -> `/job_013//media/Videos/DVD/720 Width WMV/Babel.wmv'
`./Videos/DVD/720 Width WMV/Thumbs.db' -> `/job_013//media/Videos/DVD/720 Width WMV/Thumbs.db'
`./Videos/DVD/720 Width WMV/Lucky Number Slevin.wmv' -> `/job_013//media/Videos/DVD/720 Width WMV/Lucky Number Slevin.wmv'
`./Videos/DVD/320 Width DIVX 6/Thumbs.db' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/Thumbs.db'
`./Videos/DVD/320 Width DIVX 6/LUCKY_NUMBER_SLEVIN.avi' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/LUCKY_NUMBER_SLEVIN.avi'
`./Videos/DVD/320 Width DIVX 6/Casino Royale.avi' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/Casino Royale.avi'
Replaced disk #1 after failure & resynced
Replaced disk #2 after failure & resynced
Upgraded to version 4 of FrontView
None of my previously existing Remote: Windows (NAS/Timestamp) backup jobs work. I get an "unable to access remote share" error.
I have tried:
1) Resetting up the backup job - still get "unable to acess" error
2) Swapping forward slashes for back slashes - still get error
3) Verified the backup locations are reachable from other locations on my Windows network.
Attached is a snippet from one of my backup jobs. Any help would be appreciated:
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Tue Jan 1 08:07:23 EST 2008
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
Backup failed. Tue Jan 1 08:07:26 EST 2008.
Reason for failure:
Unable to access remote path //NETWORKHDD/share/media.
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Tue Jan 1 07:05:07 EST 2008
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
Backup failed. Tue Jan 1 07:05:09 EST 2008.
Reason for failure:
Unable to access remote path //NETWORKHDD/share/media.
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Thu Nov 29 07:05:07 EST 2007
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
`./Videos/Amazon/Thumbs.db' -> `/job_013//media/Videos/Amazon/Thumbs.db'
`./Videos/DVD/720 Width WMV/Babel.wmv' -> `/job_013//media/Videos/DVD/720 Width WMV/Babel.wmv'
`./Videos/DVD/720 Width WMV/Thumbs.db' -> `/job_013//media/Videos/DVD/720 Width WMV/Thumbs.db'
`./Videos/DVD/720 Width WMV/Lucky Number Slevin.wmv' -> `/job_013//media/Videos/DVD/720 Width WMV/Lucky Number Slevin.wmv'
`./Videos/DVD/320 Width DIVX 6/Thumbs.db' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/Thumbs.db'
`./Videos/DVD/320 Width DIVX 6/LUCKY_NUMBER_SLEVIN.avi' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/LUCKY_NUMBER_SLEVIN.avi'
`./Videos/DVD/320 Width DIVX 6/Casino Royale.avi' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/Casino Royale.avi'
133 Replies
Replies have been turned off for this discussion
- i pm'd you
- I have exactly the same problem.
I have bought 3 of these boxes and want to set up backups.
When I come to test the connection I get the ""Error connecting to \\....."
No matter what combination of passwords or \\ // I use it does not work.
I have 3 boxes doing nothing, please help.
I upgraded the firmware to the latest version as soon as I got the boxes. - i just tried one more syntax on a hunch;
//m2n32-sli/backup
in other words, change all the \\ to //
and it worked! at least so far, havent completed a full backup yet, just a small test. but at least it started.
go figure; operator error? or has someone been in my machine and fixed the problem....? - This slash (/) is the correct one to use. I must've missed that in your original post, sorry. FWIW, when you first select the backup protocol (Windows/NAS (Timestamp) in this case), the example path that appears in the path field shows the correct slash.
- Ashton_white,
What are the details for your backup job? - operator error; thanks for the help anyway.
question; i assume to turn off the enablerootssh i just run it again? - I am using the / slashes in my syntax, and that's not working for me. Still tells me it can't connect.
- Hi everybody, this is my first post. :D
I've just installed my ReadyNAS NV+ using 4x500GB (xraid), and updated FW to the latest release.
I was happily trying to set up a rsync backup job, but I keep getting the same get the same error when I test the connection or run the backup job
I get the same error when I try to connect to my rsync server (which by the way works perfectly otherwise).
Error connecting to [local ip]
Firewall logs an access request, but no data transfer (just 400b)
rsync server logs nothing
I hope infrant (uuups sorry... Netgear) support will quickly identify and solve this issue.
Rsync support it's critical for me.
I've heard great things about infrant support team, so lets wait (pray) and see
:wink:
Thanks,
BK - Let me add myself to the list of those people unable to get backup working from Windows XP shares.
I installed the new firmware on Jan 7. Ran two backups on Jan 10 that completed successfully. Ran the same backups today, Feb 10 and both failed with "unable to connect" messages. I really can't think of any changes I made to the system or the network in the past month. BKeeper wrote:
I've just installed my ReadyNAS NV+ using 4x500GB (xraid), and updated FW to the latest release.
I was happily trying to set up a rsync backup job, but I keep getting the same get the same error when I test the connection or run the backup job
Hi BKeeper,
Welcome to the foums! Please open a new topic for your issue since this topic is about backup problems over the CIFS protocol. It's very difficult to keep things straight when there are two separate issues in one topic.
Thanks!
ewok
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