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Forum Discussion
Backup not working
I haven't run my regular backup jobs for a month. In that time I have:
Replaced disk #1 after failure & resynced
Replaced disk #2 after failure & resynced
Upgraded to version 4 of FrontView
None of my previously existing Remote: Windows (NAS/Timestamp) backup jobs work. I get an "unable to access remote share" error.
I have tried:
1) Resetting up the backup job - still get "unable to acess" error
2) Swapping forward slashes for back slashes - still get error
3) Verified the backup locations are reachable from other locations on my Windows network.
Attached is a snippet from one of my backup jobs. Any help would be appreciated:
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Tue Jan 1 08:07:23 EST 2008
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
Backup failed. Tue Jan 1 08:07:26 EST 2008.
Reason for failure:
Unable to access remote path //NETWORKHDD/share/media.
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Tue Jan 1 07:05:07 EST 2008
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
Backup failed. Tue Jan 1 07:05:09 EST 2008.
Reason for failure:
Unable to access remote path //NETWORKHDD/share/media.
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Thu Nov 29 07:05:07 EST 2007
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
`./Videos/Amazon/Thumbs.db' -> `/job_013//media/Videos/Amazon/Thumbs.db'
`./Videos/DVD/720 Width WMV/Babel.wmv' -> `/job_013//media/Videos/DVD/720 Width WMV/Babel.wmv'
`./Videos/DVD/720 Width WMV/Thumbs.db' -> `/job_013//media/Videos/DVD/720 Width WMV/Thumbs.db'
`./Videos/DVD/720 Width WMV/Lucky Number Slevin.wmv' -> `/job_013//media/Videos/DVD/720 Width WMV/Lucky Number Slevin.wmv'
`./Videos/DVD/320 Width DIVX 6/Thumbs.db' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/Thumbs.db'
`./Videos/DVD/320 Width DIVX 6/LUCKY_NUMBER_SLEVIN.avi' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/LUCKY_NUMBER_SLEVIN.avi'
`./Videos/DVD/320 Width DIVX 6/Casino Royale.avi' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/Casino Royale.avi'
Replaced disk #1 after failure & resynced
Replaced disk #2 after failure & resynced
Upgraded to version 4 of FrontView
None of my previously existing Remote: Windows (NAS/Timestamp) backup jobs work. I get an "unable to access remote share" error.
I have tried:
1) Resetting up the backup job - still get "unable to acess" error
2) Swapping forward slashes for back slashes - still get error
3) Verified the backup locations are reachable from other locations on my Windows network.
Attached is a snippet from one of my backup jobs. Any help would be appreciated:
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Tue Jan 1 08:07:23 EST 2008
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
Backup failed. Tue Jan 1 08:07:26 EST 2008.
Reason for failure:
Unable to access remote path //NETWORKHDD/share/media.
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Tue Jan 1 07:05:07 EST 2008
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
Backup failed. Tue Jan 1 07:05:09 EST 2008.
Reason for failure:
Unable to access remote path //NETWORKHDD/share/media.
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Thu Nov 29 07:05:07 EST 2007
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
`./Videos/Amazon/Thumbs.db' -> `/job_013//media/Videos/Amazon/Thumbs.db'
`./Videos/DVD/720 Width WMV/Babel.wmv' -> `/job_013//media/Videos/DVD/720 Width WMV/Babel.wmv'
`./Videos/DVD/720 Width WMV/Thumbs.db' -> `/job_013//media/Videos/DVD/720 Width WMV/Thumbs.db'
`./Videos/DVD/720 Width WMV/Lucky Number Slevin.wmv' -> `/job_013//media/Videos/DVD/720 Width WMV/Lucky Number Slevin.wmv'
`./Videos/DVD/320 Width DIVX 6/Thumbs.db' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/Thumbs.db'
`./Videos/DVD/320 Width DIVX 6/LUCKY_NUMBER_SLEVIN.avi' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/LUCKY_NUMBER_SLEVIN.avi'
`./Videos/DVD/320 Width DIVX 6/Casino Royale.avi' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/Casino Royale.avi'
133 Replies
Replies have been turned off for this discussion
- We still haven't been able to reproduce this in-house. Is anyone else willing to provide remote access for debugging? Please PM me if you're interested.
- just bought a readynas and tried to set up backup jobs.
'test connection' works fine. actually running the backuptask leads to the errorlog below. I tried everything: with or without username/password, slashes in all directions but without result...
plse help, different people reported the same problem since early january. what's the use of a NAS if automatic backup does not work?
INCREMENTAL Backup started. wo feb 13 23:55:17 CET 2008
Job: 001
Protocol: cifs
Source: //minipc/miniPC Data/Muziek
Destination: [media]/Muziek
Backup failed. wo feb 13 23:55:19 CET 2008.
Reason for failure:
Unable to access remote path //minipc/miniPC Data/Muziek. ewok wrote: Ashton_white,
What are the details for your backup job?
I am following your instructions "Using Rsync for NAS-to-NAS Backups" to the letter. On page 9 when I click the test connection I get an error box saying "Error connecting to xx.xx.xx.xx.
I have 2 NAS boxes.
On one NAS box I have created a share called test. I can connect to this share via a PC with no problems and can access files.
On another NAS box I have created a backup job with these parameters
Step 1 - Select Backup Source
Remote: Rsync Server
Path xx.xxx.xx.xx::test
Login Admin
p/W ********
I press test connection and I get the error.
What other information do you need?
Thanks
[/img]Ashton_white wrote:
I am following your instructions "Using Rsync for NAS-to-NAS Backups" to the letter. On page 9 when I click the test connection I get an error box saying "Error connecting to xx.xx.xx.xx.
Please verify that the rsync service is turned on for the source NAS, and that rsync is enabled for the source share.Ashton_white wrote:
Step 1 - Select Backup Source
Remote: Rsync Server
Path xx.xxx.xx.xx::test
Login Admin
p/W ********
Please keep in mind that the login/password mechanism for rsync uses the logins and passwords specified in the rsync access configuration page, and are completely separate from user account logins and passwords. So, if you don't have a user and password for "admin" set in the rsync access configuration page, then using those credentials will not work.ehgeahrev wrote:
plse help, different people reported the same problem since early january. what's the use of a NAS if automatic backup does not work?
So far, I've looked at two users' NASes from this thread, and neither one had a backup problem that was attributable to the ReadyNAS. Are you willing to provide remote access?- Can you tell us what fixed their problems? If their symptoms were the same, maybe the fix is the same for us.
ewok wrote: ehgeahrev wrote:
plse help, different people reported the same problem since early january. what's the use of a NAS if automatic backup does not work?
So far, I've looked at two users' NASes from this thread, and neither one had a backup problem that was attributable to the ReadyNAS. Are you willing to provide remote access?
Sure. How do you wanna do this? what do I need to provide to you?fourthturn wrote: Can you tell us what fixed their problems? If their symptoms were the same, maybe the fix is the same for us.
One had the wrong syntax in the path field for the backup job, one had a DNS problem, and another user in another thread with a similar issue updated the firmware on his non-ReadyNAS device which resolved the problem.ehgeahrev wrote: [
Sure. How do you wanna do this? what do I need to provide to you?
I'll send you a PM.ewok wrote: We still haven't been able to reproduce this in-house. Is anyone else willing to provide remote access for debugging? Please PM me if you're interested.
Similar issues as other members here -- "error connecting to //xxxx/xxx"
Just left you a PM, ewok
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