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Forum Discussion
Hossa
Apr 26, 2018Tutor
Can not access the admin page any more after Update to 6.9.3
Hello,
I updated my RN104 to the latest firmware (6.9.3) and sadly since then I am not able to access the admin page! :-(
All shares are working fine and the system is running.
But now ...
- Apr 26, 2018
If you're comfortable with SSH and have that enabled you can try
# cd /apps/.freeapps # rm -r wordpress/
Marc_V
Apr 26, 2018NETGEAR Employee Retired
Hi Hossa
Have you tried clearing cache of your browser or using incognito mode?
You can also connect the NAS on the internet and do a reboot and wait for few minutes for the fix to be applied.
Hope this helps!
Regards
Hossa
Apr 26, 2018Tutor
Hello Marc_V,
thanks for your quick reply!
Clearing the cache or incognito mode did not fix the problem!
The NAS is in company environment; we must not give internet access to this NAS.
Is there any other way to get the fix?
Regards
Hossa
- mdgm-ntgrApr 26, 2018NETGEAR Employee Retired
If you're comfortable with SSH and have that enabled you can try
# cd /apps/.freeapps # rm -r wordpress/
- HossaApr 26, 2018Tutor
Hey mdgm,
thanks for the tip!
SSH is disabled ! :-((
- Marc_VApr 26, 2018NETGEAR Employee Retired
Hi Hossa
It needs to be connected to the Internet in order for the fix to be applied or as what @mdgm suggested you can do the command with SSH.
Here is how SSH can be enabled and here.
Addition, you can activate SSH by clicking the NAS icon on RAIDar for 6 times.
Regards
- HossaApr 26, 2018Tutor
Hi Marc_V,
even if I could get it connected to the internet, IP config is also static....
Is there any way to go back to DHCP without wiping all the data ?
- Marc_VApr 26, 2018NETGEAR Employee Retired
Hi @Hossa
If you have access you can change back to DHCP under the Network Settings of your NAS. or if you don't you can access the Boot menu of your NAS and do an OS Reinstall. OS Reinstall reverts back the settings on the NAS like the admin password and network settings. Your data will be safe with the following procedures.
Here's how to do Configuring Network or Accessing Boot Menu
Regards
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