Cannot connect discovery server

Can you access files over wifi?

Do you have ssh installed?

ssh?

"can't connect any other computers to the nas through wifi, the desktop works, which is wired into a gigabit switch in the same room as the nas, tried laptop wired into switch and it won't see it either!"

Confused...

Can you give us some more details on how your network is configured? Perhaps a simple diagram, also giving model numbers for switches, routers, access points, powerline.

virgin cable
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virgin router and hub
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Netgear wifi (better range than the Virgin media issue one so have disabled wifi on theirs
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ethernet from Netgear hub to powerline - TP link 500 both ends
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tp 500 connected to netgear 8 port gs108 switch
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this is then connected to my desktop and the nas and the laptop I tried. the NAS isn't showing on my network on the deskop, but I can access it via the drive letter Z I created when I installed it.

R

above configuration hasn't changed since installation.

Ok. So you can access the NAS from the desktop, even though the NAS isn't appearing on the left pane of windows explorer.

You can't access it from the laptop at all? Even with \\nas-name or \\nas-ip-address entered directly into the windows explorer address bar (using the real name and IP address of course)???


fwiw, you might try changing the topology to:

virgin router->TP-500->TP-500->Netgear router->GS108.

The TP500 is almost certainly faster than your virgin internet. It's not as fast as the NAS though. Whether its faster than your wifi link depends on the WiFi mode and the circuit quality on the TP-500 connections. The change shouldn't do any harm (assuming the new router location is good for WiFi coverage), and it might be somewhat better.

I can't even get to it via the IP address on the desktop (from where I can access the NAS!) p.s. Is it normal to type an IP into windows explorer and have it open in Chrome?

Have the topology as it is as the virgin cable comes into the back of the house and the study with all my IT is in the front. Router at back covers the garden and kirchen extension, but wouldn't reach if I had the router in the study.

R

Extra help - might/not help with diagnosis?

Moved nas to bedroom where internet comes in. Plugged into the Netgear router and afterwards also the Virgin router.
display still reads cannot connect discovery server (from both routers), still can't access via IP (192.168.1.121) (from bouth routers) BUT is still accessible via the desktop when it was plugged into EITHER router.

still can't see it here
https://readycloud.netgear.com/client/i ... verdevices
after pressing backup for 5 seconds


Still confused - do I need to get refund on the nas?

R

Generally if you are going to double-route, you should have all your devices connected to the inner router (Netgear in your case).

To access from windows explorer you need to start with \\ Otherwise it will open in your default browser.

I suggest focusing on getting Windows Explorer access working, and not worry so much about ReadyCloud right not.

yes, that's how all things were connected, to the netgear router.

typing in \\192.168.1.121 into windows explorer does nothing...
eventually only bring up the popup "network error" and windows cannot access 192etc - diagnose etc.



pressing and holding the backup button brings up the message cannot connect discovery server and pressing and holding again brings up discovery on.

also, running readynas remote, I get this error

"ReadyNAS Remote is currently running and needs to be stopped before running ReadyNas Remote" - readynas isn't running - I've checked task manager too...

I've unistalled it and reinstalled it now. Readynas remote says nas is offline. raidar sees it, it's current OS, but can't enter setup.

R