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Forum Discussion
nick-j
Feb 19, 2023Follower
cant access the admin page RN2120v2 also serial number now N0NE000200000 please help!
I started my NAS after following the update options now I can't access the admin page and in RAIDar the serial is now displaying N0NE000200000. FW: 6.2.4 ReadyNAS 2120. Please help. Thanks...
- Feb 20, 2023
NiveditaP wrote:
Your NAS is running on very degraded firmware version. We suggest you to upgrade the firmware version of your NAS to 6.10.8.Can't be done if you can't access the admin page.
nick-j: More importantly, you can not update directly from 6.2.4 to 6.10.8. Note the instructions in the 6.10.8 KB article here: https://kb.netgear.com/000065170/ReadyNAS-OS-6-Software-Version-6-10-8
- ReadyNAS 102, 104, and 2120 systems must not be updated directly to 6.10.x from 6.3.x or older firmware. They must first be updated to either 6.2.5 or 6.3.5 then to 6.5.2 and then to 6.10.x.
When you tried to upgrade it before, did you try to install 6.10.8?
StephenB
Feb 19, 2023Guru - Experienced User
nick-j wrote:
I started my NAS after following the update options now I can't access the admin page and in RAIDar the serial is now displaying N0NE000200000.
FW: 6.2.4
ReadyNAS 2120.
Sounds like a failed VPD. Netgear mods can usually fix that remotely.
The mods who have generally fixed this for users in the past are no longer at Netgear (their status in the forum says "retired). I'm tagging NiveditaP who might be able/willing to fix this for you as a courtesy.
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