I have an NV+ on my network. Nothing complicated -- NV+, router, 2 pc's. With the exception of changing out the router, not much has changed. I can see the NV+ on the network, read and write to it, but can't get to the Admin screen using RAIDar - it can see it, all green lights, running 4.1.9.I've noticed that when it gets really warm (during the summer), the NAS stops connecting and I need to reboot it. Then it's fine, but I still can't get to the Admin panel and I've done a reinstall of the OS, but no luck. Thoughts?Thanks.

What happens when you type https://IP_of_NAS (ex https://192.168.3.50) on your web browser? Are you getting any error messages?

I get unable to connect.I've tried https://IP_OF_NAS/Shares as well as https://IP_OF_NAS/Admin and nothingI've tried telnet to IP_OF_NAS 80 (and 443). Nothing.RAIDar sees it, but I think HTTPS is off or not running.How can I turn on HTTPS without connecting to it?

Did the problem start when you changed router? What are the IP addresses of nas , PC and router?Do you have ssh access?Do you have a backup?Have you tried a direct connection between nas and PC?

The problem started a while ago when I lost the admin password and had to reset the box.IP of router: 192.168.1.1IP of NAS: 192.168.1.151IP of PC: 192.168.1.8Not sure how to test SSHDon't have a backup - this is my backupTried a direct connection, but couldn't get anywhere, but didn't have RAIDar installed on my laptop

Can't connect to NV+ Admin | NETGEAR Communities

18 Replies

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Nhellie
Virtuoso
Jun 15, 2015
What happens when you type https://IP_of_NAS (ex https://192.168.3.50) on your web browser?
Are you getting any error messages?
Zekeman1
Aspirant
Jun 15, 2015
I get unable to connect.

I've tried https://IP_OF_NAS/Shares as well as https://IP_OF_NAS/Admin and nothing

I've tried telnet to IP_OF_NAS 80 (and 443). Nothing.

RAIDar sees it, but I think HTTPS is off or not running.

How can I turn on HTTPS without connecting to it?
vandermerwe
Master
Jun 15, 2015
Did the problem start when you changed router? What are the IP addresses of nas , PC and router?
Do you have ssh access?
Do you have a backup?
Have you tried a direct connection between nas and PC?
Zekeman1
Aspirant
Jun 15, 2015
The problem started a while ago when I lost the admin password and had to reset the box.
IP of router: 192.168.1.1
IP of NAS: 192.168.1.151
IP of PC: 192.168.1.8

Not sure how to test SSH

Don't have a backup - this is my backup

Tried a direct connection, but couldn't get anywhere, but didn't have RAIDar installed on my laptop
StephenB
Guru - Experienced User
Jun 15, 2015
can you access \\IP_OF_NAS
Zekeman1
Aspirant
Jun 15, 2015
Using windows explorer, yes - I see the shares and I can read / write. Going there via a web browser - no.
StephenB
Guru - Experienced User
Jun 15, 2015
Then the first step is to copy off any data you need.
Zekeman1
Aspirant
Jun 15, 2015
Could you further elaborate?
StephenB
Guru - Experienced User
Jun 15, 2015
You said you had no backup, Since your data is clearly at risk, you should start by copying anything you need off the NAS.
Zekeman1
Aspirant
Jun 15, 2015
Thank you for the suggestion.