I have an NV+ on my network. Nothing complicated -- NV+, router, 2 pc's. With the exception of changing out the router, not much has changed. I can see the NV+ on the network, read and write to it, but can't get to the Admin screen using RAIDar - it can see it, all green lights, running 4.1.9.I've noticed that when it gets really warm (during the summer), the NAS stops connecting and I need to reboot it. Then it's fine, but I still can't get to the Admin panel and I've done a reinstall of the OS, but no luck. Thoughts?Thanks.

What happens when you type https://IP_of_NAS (ex https://192.168.3.50) on your web browser? Are you getting any error messages?

I get unable to connect.I've tried https://IP_OF_NAS/Shares as well as https://IP_OF_NAS/Admin and nothingI've tried telnet to IP_OF_NAS 80 (and 443). Nothing.RAIDar sees it, but I think HTTPS is off or not running.How can I turn on HTTPS without connecting to it?

Did the problem start when you changed router? What are the IP addresses of nas , PC and router?Do you have ssh access?Do you have a backup?Have you tried a direct connection between nas and PC?

The problem started a while ago when I lost the admin password and had to reset the box.IP of router: 192.168.1.1IP of NAS: 192.168.1.151IP of PC: 192.168.1.8Not sure how to test SSHDon't have a backup - this is my backupTried a direct connection, but couldn't get anywhere, but didn't have RAIDar installed on my laptop

Can't connect to NV+ Admin | NETGEAR Communities

18 Replies

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StephenB
Guru - Experienced User
Jun 15, 2015
Likely the problem is a filling OS partition. If that is the case, you will lose CIFS access also (as it continues to fill).

Options would include
(a) paid (per incident) Netgear Support
(b) courtesy support from a Netgear employee who monitors the forum
(c) Do a factory reset, reconfigure the NAS and restore data from backup.
Zekeman1
Aspirant
Jun 15, 2015
Any way to pull the drives, put in other drives (if necessary), reset / reconfigure the NAS, put old drives back in? Always knew the "nuclear" option was there (C), just hoping there's something out there that I don't know.
mdgm-ntgr
NETGEAR Employee Retired
Jun 15, 2015
Zekeman, the reset is designed to wipe the disks so no what you suggest will not help. Sent you a PM
mdgm-ntgr
NETGEAR Employee Retired
Jun 15, 2015
A few logs filled up the 2 GB OS partition. Should be fixed now.
Zekeman1
Aspirant
Jun 16, 2015
Looks like the issue has been solved by clearing out the logs. Thanks MDGM!
StephenB
Guru - Experienced User
Jun 16, 2015
Zekeman wrote:
Looks like the issue has been solved by clearing out the logs. Thanks MDGM!
You can manually delete logs from the web ui periodically to help prevent this from happening again. If you are comfortable with ssh access, then enabling that also lets you monitor the OS partition usage.
Zekeman1
Aspirant
Jun 16, 2015
How do you enable SSH?
Zekeman1
Aspirant
Jun 16, 2015
Never mind. Found it.

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Can't connect to NV+ Admin

18 Replies

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