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Forum Discussion
PWS442
Sep 03, 2019Guide
Check for Updates Failing
Check for updates still failing in 6.10.1 with the communication/DNS error message. Seems to be this way all year. Have to go directly to the site and download it directly (Started with 6.9.5 as prev...
- Sep 03, 2019
PWS442 wrote:
(Started with 6.9.5 as previously reported and closed.)
I'm not seeing this reported earlier in your post list.
PWS442 wrote:
Check for updates still failing in 6.10.1 with the communication/DNS error message.
This sounds like either the network is misconfigured (so the NAS can't reach the internet), or that the DNS server you are using isn't able to resolve update server name.
Are you using a static IP address in the NAS? Or DHCP?
Is the NTP service that syncs the time working?
StephenB
Sep 03, 2019Guru - Experienced User
PWS442 wrote:
I will play some more just to see how much I can prune the settings.
You'd be better off switching to address reservation in the router - you'll be much less likely to set something incorrectly.
That said, the only thing wrong in your screenshot is that the first DNS server should also be 192.168.1.1 (the router address). Or you could replace it with 8.8.8.8 (google's public DNS server).
On the router side, you do want to make sure that 192.168.1.77 isn't in the DHCP address pool. For instance, set DHCP in the router so it starts at 192.168.1.100. Otherwise the router might assign .77 to another device - and duplicate IP addresses can create lots of problems.
PWS442
Sep 04, 2019Guide
Once again, thank you. (Tough working with Dorian around!) I agree that the .254 in the DNS should be .1. I added the 75s and 76s because that is what my Gateway uses, and should be changed to .254, and it certainly cannot hurt to add the 8s.
Regarding changing the DHCP range, mine runs from .2 through .253, and the NAS and my Denon (serves web pages) are the only two I need to stay where they are, and have a dozen or two devices using DHCP which don't seem to change.
However, I KNOW that you are correct!
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