I'm not sure what is happening with my RN316.First Q&A: Yes, all data is backed up.Secondly; the NAS is still online with data accessible. What I did:(1) turned the unit off for a week while I wasn't working(2) received a new 16TB HDD in the mail(3) turned the unit back on and swapped out a 14TB and in the 16TB. What happened:It started scrubbing. I looked up what that was and recently decided to abort that process.It is saying "remove inactive volumes to use the disk. Disk #2, 3, 5, 6It's not listing any rebuilding to the new drive. Perhaps patience is needed? Or??? Attached are screen captures. My intent is to eventually move the used 14TB to an OS6 Pro Pioneer and use 16TB drives in the RN316. Thanks much (again) - Ralph

reburns wrote: How about a factory reset, starting with only the one 16TB HDD? If you want to do a factory reset, then do it with all drives in place - that is much faster than starting with one and then expanding. But if you decide to start with one drive anyway, you need to start with the smallest drive, not the largest. Otherwise the system either won't let you add the others at all, or you will end up with less capacity.

2021-01-02a_RN316_PerformanceScreen.JPG screen capture attached.

2021-01-02a_RN316_VolumesScreen.JPG screen capture attached. Thank you! - Ralph

reburns Can you send me the full logs via PM? Please refrain from sending logs publicly as it may compromise privacy. Also, seeing the captures, it seems that the array is already on the degraded state before you swapped the drives. There might have been a failing or failed drive that should have been swapped. Removing the 14TB drive got the array from degraded to dead getting the volume offline. This will need escalation to support to properly remount and recover your data. Note that you might be required to purchase a Data Recovery contract or if it just went out of sync and you are still under a Support contract then they will assist you right away. HTH

Could you have mis-read what was happening? When you swap out a drive, it has to sync, not scrub. Pulling a drive during an active sync is a really bad thing, and probably is what killed your volume. I am confused as to why you would replace a 14TB for a 16TB, as you would have gained no additional space. Was there something that drove you to do that that could be a factor here?

Confused about RN316 status with new drive

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reburns
Aspirant
Jan 02, 2021
2021-01-02a_RN316_PerformanceScreen.JPG screen capture attached.
- reburns
  Aspirant
  Jan 02, 2021
  2021-01-02a_RN316_VolumesScreen.JPG screen capture attached.
  
  Thank you! - Ralph
  - Sandshark
    Sensei
    Jan 03, 2021
    Could you have mis-read what was happening? When you swap out a drive, it has to sync, not scrub. Pulling a drive during an active sync is a really bad thing, and probably is what killed your volume. I am confused as to why you would replace a 14TB for a 16TB, as you would have gained no additional space. Was there something that drove you to do that that could be a factor here?
Marc_V
NETGEAR Employee Retired
Jan 03, 2021
reburns

Can you send me the full logs via PM? Please refrain from sending logs publicly as it may compromise privacy.

Also, seeing the captures, it seems that the array is already on the degraded state before you swapped the drives. There might have been a failing or failed drive that should have been swapped.

Removing the 14TB drive got the array from degraded to dead getting the volume offline. This will need escalation to support to properly remount and recover your data. Note that you might be required to purchase a Data Recovery contract or if it just went out of sync and you are still under a Support contract then they will assist you right away.

HTH

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Confused about RN316 status with new drive

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