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Forum Discussion
"Connecting to the admin page"
Hi,
I can see from searching that this has happened to others.
My NAS did an upgrade yesterday to 6.10.5 and now when I try to access the admin page it is looping i.e. it asks for the username and password then after a few seconds goes to "Connecting to the admin page" then asks for the username and password again.
I have 3 NAS this one, a RN314, and a Pro 6 all running 6.10.5 the 314 and 6 are fine.
There is something a bit weird with the 104 - I can see a share "admin" when I look at the device in file explorer "Network" which I don't recognise. I know that HTTP maps to a folder called "admin" and wondering if there is a conection.
I have downloaded the logs.
Can anyone help?
Do do have a backup from a few days ago so a factory reset would not be the end of the world but copying the data back 3.6TB will take time...
Thanks
Paul
12 Replies
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Paul_White wrote:
There is something a bit weird with the 104 - I can see a share "admin" when I look at the device in file explorer "Network" which I don't recognise. I know that HTTP maps to a folder called "admin" and wondering if there is a conection.
That's a private "home" folder - you are seeing it because you are using the NAS admin credentials.
Similarly when you access https://nas-name or https://nas-ip-address (without the /admin suffix) and use the NAS admin credentials as the log in.
You can disable it by turning SMB off on the Home "share" in the web ui.
Paul_White wrote:
I have downloaded the logs.
JohnCM_S / Marc_V : Do you folks want to take a look? This issue appears to be showing up for several users.
I have done a factory reset and re-installed the firmware and for a little while everything worked fine.
Within a matter of minutes the unit has started looping again.
The firmware re-installed was either 6.10.5 or it has updated to this version.
Is there any way of going back to 6.10.4?
Paul_White wrote:
Is there any way of going back to 6.10.4?
One poster found they could log in with internet explorer. One important aspect - the log in also required that they not maximize the browser window.
If you can log in, then you can downgrade back to 6.10.4
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