I have a NVX with 3 disks of 1GB in XRAID2each time after a fresh start of the NVX the first file I copy to the NVX stops during the copyfor no reason at all... after a while it fails or picks up againeg when I use supercopier 2 I get an error message.once it has failed once, I can transfer files just fine.anyone else have this problem or does this sound familiar to anyone else?or even have a solution for it? thx

How do you transfer file? Possible that the SAMBA service has not initiated yet.

Different ways... but it happens with all of the methods eg regular windows copy, supercopier 2, ...and in fact I see the shares fine, the transfer starts also fine but at at a certain point it just stalls/stops...

What version of RAIDiator?What brand and model disks are you using?Please open a tech support (http://www.readynas.com/support) case and post your case number in this thread preferably editing the thread title (i.e. subject of opening post in this thread) to include it.

RAIDiator 4.2.19 (x86)3 x 1TB Western Digital WD10EARS GPticket number: 17366601thx

Your drives are not on the compatibility list (http://www.readynas.com/hard_disk_hcl)So it's possible your problems could be due to incompatible disks.

Copy of first file to NVX on XRAID2 always fails

16 Replies

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arjoseph1
Tutor
Dec 12, 2011
How do you transfer file? Possible that the SAMBA service has not initiated yet.
abeman
Aspirant
Dec 13, 2011
Different ways... but it happens with all of the methods eg regular windows copy, supercopier 2, ...
and in fact I see the shares fine, the transfer starts also fine but at at a certain point it just stalls/stops...
mdgm-ntgr
NETGEAR Employee Retired
Dec 13, 2011
What version of RAIDiator?

What brand and model disks are you using?

Please open a tech support (http://www.readynas.com/support) case and post your case number in this thread preferably editing the thread title (i.e. subject of opening post in this thread) to include it.
abeman
Aspirant
Dec 13, 2011
RAIDiator 4.2.19 (x86)
3 x 1TB Western Digital WD10EARS GP

ticket number: 17366601

thx
mdgm-ntgr
NETGEAR Employee Retired
Dec 13, 2011
Your drives are not on the compatibility list (http://www.readynas.com/hard_disk_hcl)

So it's possible your problems could be due to incompatible disks.
abeman
Aspirant
Dec 13, 2011
if thx Caviar Green WD20EARS is compatible, I would assume that the Caviar Green WD10EARS is also compatible
the drives were purchased together with the NAS
mdgm-ntgr
NETGEAR Employee Retired
Dec 13, 2011
That doesn't necessarily follow.

Only a specific version of the WD20EARS (see notes column) is listed as compatible.

What's the suffix appended to the end of the model number for your WD10EARS?
abeman
Aspirant
Dec 13, 2011
I do not have access to them right now,
I will post exact details tonight of the disks.
abeman
Aspirant
Dec 14, 2011
ok so heard back from support
same argument that my HD's are not supported

I have 2 WD10EARS-00Y5B1
and 1 WD10EARS-00MVWB0

could it be that I am having this problem because of the difference in suffix?
those are just different batches right? or is there an other difference?
mdgm-ntgr
NETGEAR Employee Retired
Dec 14, 2011
It's a different version of the drive so has compatibility issues that one with the same suffix as the supported WD20EARS would not.

Do you have a good backup?