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Forum Discussion
Descent2 hardware failure-System Error Pls Contact Cust Sppt
Dear Forum,
Is this ReadyNAS NV+ toast?
1. WINDOWS REPORTS "LOCAL SECURITY AUTHORITY ... INCONSISTENCY"
My ReadyNAS NV+ (RAIDiator 4.1.12; another NV+ is running 4.1.14 ) spontaneously caused all Windows machines to loose access to my shares by provoking them to report "Local Security Authority Contains internal inconsistency" when I or one of my apps tried to access any share from anywhere.
I could ping any machine.
I could ping any machine name -- Windows LAN still had name translation.
Windows NET VIEW showed no machines. The "workgroup" was destroyed.
Is there anything to learn about how Windows manages LANs here?
Rebooting the ReadyNAS (temporarily) restored the NET VIEW listing of the PCs in my workgroup.
I still could not access my data.
2. REQUEST GUEST ACCESS FOR CIFS, GET "NO SHARES EXIST, Sucker"
Is this some kind of permissions problem? I was configured for completely open access via CIFS, USER mode in Frontview (nobody, nogroup, everything read/write, permit guest, apply to all). Let's try something stupid. (Look, data gone, how would **you** feel?)
I checked CIFS / ADVANCED / GUEST access, only that, APPLY.
RESULT: All my shares in FrontView disappeared. The SHARE LISTING page says, "NO SHARES EXIST."
Was this really stupid? Should I never change single things, only do the whole nobody, no group, read/write/, guest, apply-all procedure?
3. THERE IS NO USB DISK ATTACHED FOR YOUR BACKUP
Maybe I pressed the front panel backup button without realizing it. This browser popup seemed like a random event from hardware going south.
4. REBOOT, NOW FRONTVIEW IS DEAD, CALL CUSTOMER SUPPORT
Before we bother the forums, let's just reboot. Rebooting seemed to go OK, maybe hung up on the UPS IS CONNECTED MESSAGE, easy to get rid of that (BlueButton).
Check FrontView in browser. Oh dear. System Error. Please Contact Customer Support
Maybe I tried too soon, let if finish booting. Nope. You're sunk.
5. THERE ARE POSSIBILITIES HERE
I know how to reinstall the firmware from Flash to HardDrive with the 5-second paper clip reset.
I know how to do a USB boot if the Flash itself might be bad, with the 20-sec paper clip reset.
FrontView is gone now, but if it came back, I have a saved configuration.
We can do all this with a couple of spare drives (take out 3x 2TB data drives).
To save the data (only a little is not backed up), we can put the 3x 2TB drives in the twin ReadyNAS NV+ (This is a move UP from RAIDiator 4.12 to 4.14; never move down).
Give up, it's fried?
If this is the end, then it was a quiet death on an otherwise uneventful day. Indeed, the whole installation is behind a Sola ferro-resonant voltage stabilizing isolation transformer. This feels like data corruption to me; everything stops in most hardware failures. Disk drives were old but healthy when I checked in FrontView about a week ago.
There's a lot of technology here and I don't understand the half of it. All opinions and insights welcome.
Is this ReadyNAS NV+ toast?
1. WINDOWS REPORTS "LOCAL SECURITY AUTHORITY ... INCONSISTENCY"
My ReadyNAS NV+ (RAIDiator 4.1.12; another NV+ is running 4.1.14 ) spontaneously caused all Windows machines to loose access to my shares by provoking them to report "Local Security Authority Contains internal inconsistency" when I or one of my apps tried to access any share from anywhere.
I could ping any machine.
I could ping any machine name -- Windows LAN still had name translation.
Windows NET VIEW showed no machines. The "workgroup" was destroyed.
Is there anything to learn about how Windows manages LANs here?
Rebooting the ReadyNAS (temporarily) restored the NET VIEW listing of the PCs in my workgroup.
I still could not access my data.
2. REQUEST GUEST ACCESS FOR CIFS, GET "NO SHARES EXIST, Sucker"
Is this some kind of permissions problem? I was configured for completely open access via CIFS, USER mode in Frontview (nobody, nogroup, everything read/write, permit guest, apply to all). Let's try something stupid. (Look, data gone, how would **you** feel?)
I checked CIFS / ADVANCED / GUEST access, only that, APPLY.
RESULT: All my shares in FrontView disappeared. The SHARE LISTING page says, "NO SHARES EXIST."
Was this really stupid? Should I never change single things, only do the whole nobody, no group, read/write/, guest, apply-all procedure?
3. THERE IS NO USB DISK ATTACHED FOR YOUR BACKUP
Maybe I pressed the front panel backup button without realizing it. This browser popup seemed like a random event from hardware going south.
4. REBOOT, NOW FRONTVIEW IS DEAD, CALL CUSTOMER SUPPORT
Before we bother the forums, let's just reboot. Rebooting seemed to go OK, maybe hung up on the UPS IS CONNECTED MESSAGE, easy to get rid of that (BlueButton).
Check FrontView in browser. Oh dear. System Error. Please Contact Customer Support
Maybe I tried too soon, let if finish booting. Nope. You're sunk.
5. THERE ARE POSSIBILITIES HERE
Give up, it's fried?
If this is the end, then it was a quiet death on an otherwise uneventful day. Indeed, the whole installation is behind a Sola ferro-resonant voltage stabilizing isolation transformer. This feels like data corruption to me; everything stops in most hardware failures. Disk drives were old but healthy when I checked in FrontView about a week ago.
There's a lot of technology here and I don't understand the half of it. All opinions and insights welcome.
6 Replies
Replies have been turned off for this discussion
- Sounds like either a full OS partition or a deeper problem (e.g. disk issues), either of which would require remote access to troubleshoot.
Check your PM inbox, - Your 2GB OS partition was full. Can you check again now?
- Thank you, the shares are back, FrontView looks normal.
There is no access on Windows (one machine checked) -- the ReadyNAS does not present itself to the homeLAN WIndows Workgroup.
On MacBook Finder, CIFS access is only possible if I do not come in as guest (I want this), but instead give the ReadyNAS user=admin & password=remote admin pwd.
PASSWORDS / DOMAINS
Is it true that I can never change the ReadyNAS shares to accept my homeLAN user "Jerry" and homeLAN pwd for jerry instead of "admin" and the ReadyNAS admin pwd?
If true, then I must have guest access on the ReadyNAS. Of course I checked "guest" when implementing wide open USER-mode access . . .
Is there something I should check and discard to keep the OS partition happy? I discarded logs recently . . . - Sent you another PM. This time I'd like to have a look while the NAS is running normally.
- Perhaps try resetting the ownership of the share to the user 'admin' and group 'users'
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