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duo v2 not taking hard drives
Just purchased a duo v2. Hard drive wd 20 ears X 2 .ok getting corrupt root , tired factory default reset and os reinstall, did not work, that even gave on one drive a bad disk in raidar. So I again put both drives in windows, formatted, then deleted both drives like I did when I took them out of windows 7 machine. I tired so much to get this to work, now I'm thinking this nas is not the most user friendly out their. Do I need to reinstall the duo's firmware ?? Also the power button doesn't power down, have to pull power cord, from what I read this is an issue with some duo's, or is this an indication of something else. can I somehow pre initialize the disks, they are on the support list so I don't understand why so much trouble, and I don't want to order another hard drive, it could be a waste of money when it will not solve the problem.
Geo
Geo
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- Take out the disk that raidar reports as bad and try with the 1 disk to start with see if you have any luck, if you do then update to latest firmware, and are you pressing the power button twice you need to for it to power down.
Edit it would be a good idea to download WD diagnostic tool and test the drive that reports bad. kelgeo wrote: So I again put both drives in windows, formatted, then deleted both drives like I did when I took them out of windows 7 machine.
Geo
Did you use Windows Disk Management to delete the partition?- used windows disk management to delete the partition. I tried just the one drive, will not work. I doubt the other drive isn't good but I will check, it loads in windows if I reformat and it held information without a problem, no smart errors. Can I update firmware with a usb drive ??
- Did you do factory reset with just one drive in ?
- yes I did a factory reset with just the one drive in. I'm using the wd program to write zero's to hard drive, it's 5 hours long, then I will try again, if not next step is to order a 2 gig which is a waste since I've moved on to 3 gig's , that's why I like the nas, I had a place to put these 2 gigs, and put in their external case 3 gig drives. But time is money and this is eating too much time.
- Please download WD Data Lifeguard Diagnostic for Windows,
http://support.wdc.com/product/download ... =3&lang=en
then check if your disk is bad. - Make sure you have completely merged all the partitions into one. I had issues and found that Windows had left 8K adrift when merging the partitions.
Huh? Normally for the NAS you would delete all the partitions in Windows (or do nothing in Windows at all, leaving the NAS to figure out that it needs to reformat).brewster0101 wrote: Make sure you have completely merged all the partitions into one. I had issues and found that Windows had left 8K adrift when merging the partitions. kelgeo wrote: yes I did a factory reset with just the one drive in. I'm using the wd program to write zero's to hard drive, it's 5 hours long, then I will try again, if not next step is to order a 2 gig which is a waste since I've moved on to 3 gig's , that's why I like the nas, I had a place to put these 2 gigs, and put in their external case 3 gig drives. But time is money and this is eating too much time.
There is no need to write zeros except perhaps as a diagnostic.StephenB wrote:
Huh? Normally for the NAS you would delete all the partitions in Windows (or do nothing in Windows at all, leaving the NAS to figure out that it needs to reformat).brewster0101 wrote: Make sure you have completely merged all the partitions into one. I had issues and found that Windows had left 8K adrift when merging the partitions.
I think I tried to merge all partitions and delete the one large partition windows left a small amount left behind.- All you needed to do is delete all the partitions. No need to merge anything.
However, the small amount not in the merged partition shouldn't have mattered either. You aren't deleting the data, just the partition structures themselves. Then the disk looks unformatted.
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