NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

f2f's avatar
f2f
Aspirant
Oct 04, 2026

Erro connecting to folder

I am using connected my remote office with site to site vpn and truing to add folder in NAs but getting error. in my local PC i am able to open this salred ip folder but in nas getting error

 

8 Replies

  • What you are showing has nothing to do with creating a folder.  You seem to be trying to create a backup job of a folder on another device to your NAS.  But you have selected 10.10.20.11/test as a remote folder from which to backup where your other screen grab seems to say that your NAS, not some other system, is at 10.10.20.11.

     

    On what type of system is the test folder located?  If you are not trying to back up a folder on another system to the NAS, then what are you trying to do?

     

    • f2f's avatar
      f2f
      Aspirant

      I have one usr which IP 10.10.20.11 i wan to add this PC folder Test1 to the NAS for auto backup .NOW this user folder test1 i am adding to the NAs in backp option with remote option where i am putting all the details but this folder ia m not able adding .and getting error as mentioned above

       

  • I do not understand this:

    f2f wrote:

    i am able to open this salred ip folder but in nas getting error

     

    Do you mean you are able to open and view the contents of the folder in which you are trying to create the new folder but not do the creation?  That sounds like a permissions issue, but it's hard to say without more detail.  Have you previously been able to do that?

     

    In addition to StephenB​ 's question, which NAS model and firmware version?  Are you using admin credentials, or individual user credentials? What VPN? 

    • f2f's avatar
      f2f
      Aspirant

      Site to site VPn with remote location ,Admin credintial i am using .i am able to access remote ip locally in my PC but in NAs not able to connect this folder

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        f2f wrote:

        Site to site VPn with remote location ,Admin credintial i am using .i am able to access remote ip locally in my PC but in NAs not able to connect this folder

        So this is an existing folder? (you said "add folder" in the first post).

         

        And you cannot access it either with SMB or with the NAS web ui?

         

        When you use your browser, are you logging into the NAS web ui (https://nas-ip-address/admin) or are you going directly to the share (https://nas-ip-address/sharename).

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    f2f wrote:

    I am using connected my remote office with site to site vpn and truing to add folder in NAs but getting error.

    Are you trying to create a new share?  Or are you trying to create a folder in an existing share?

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More