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Forum Discussion
Factory Reset Help
Hello, I'm new to this so please bear with me........I have been trying to update the firmware on my ReadyNAS Duo V2 from 5.3.7 to 5.3.8. I have tried to update it using the Dashboard but this did not...
Did you define a static IP address when you originally set it up? That would explain why you cannot connect on a different network.
A factory reset will destroy your data, so you should certainly do a backup first. Your work-around in 2a will not work.
You can probably get the duo to work on your current network by doing an OS reinstall from the front panel (not a reset). This will change the IP address to use DHCP and will also reset the admin password to "password". No data is lost (though it is always best to have a backup).
Alternatively, bring the NAS back home, and check that it runs ok on your home network.
A factory reset will destroy your data, so you should certainly do a backup first. Your work-around in 2a will not work.
You can probably get the duo to work on your current network by doing an OS reinstall from the front panel (not a reset). This will change the IP address to use DHCP and will also reset the admin password to "password". No data is lost (though it is always best to have a backup).
Alternatively, bring the NAS back home, and check that it runs ok on your home network.
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