Factory Reset Help

vandermerwe wrote:
what you could do is remove the disks with the unit off, label them according to slot, then insert à spare disk. Do the factory reset with the spare disk in. Update the firmware if you can. Power down the unit and remove the spare disk, reinsert the original disks. Try to boot the unit...

I guess the theory here is that that NAS will update the firmware on its own when the original disks are inserted? Not sure that it will work when the straightforward methods fail, but it is conceivable.

I guess the first thing I'd do at this point is make a backup. That probably requires getting the NAS back to the home network (and if that fails, doing a traditional OS reinstall).