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Forum Discussion
Factory Reset Help
Hello, I'm new to this so please bear with me........I have been trying to update the firmware on my ReadyNAS Duo V2 from 5.3.7 to 5.3.8. I have tried to update it using the Dashboard but this did not...
Thanks for the help so far. The support technician sent me another email yesterday saying that I should do a OS reinstall rather than a factory reset. So thank you for all of your information and I'm glad I waited and asked the forum for help otherwise my data would be gone now!
I'm going to try the OS reinstall later today and I'll let you know how I get on. But one more question I have is if I cannot get in to access the data whilst doing a OS reinstall will it be advisable to remove one of the drives before I do the reinstall in case it wipes my data? Will this help?
I told you I was new to all this ;)
I'm going to try the OS reinstall later today and I'll let you know how I get on. But one more question I have is if I cannot get in to access the data whilst doing a OS reinstall will it be advisable to remove one of the drives before I do the reinstall in case it wipes my data? Will this help?
I told you I was new to all this ;)
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