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Forum Discussion
Failed upgrade
I have a ReadyNAS NV+ that I tried to upgrade the firmware this Monday. After the usual upgrade message, I got the "please reboot" message and I did. It did not reboot quickly.
On Wednesday (2 days later) it still had not rebooted and I decided it would never do it. I switched off and switched back on. It does not boot and gets stuck with LEDs 1 and 3 (no bootable RAIDiator image). That makes some sense, since apparently the upgrade failed.
I tried the following things:
- Made three different USB sticks with a new image. Tried to install. None worked.
- Tried TFTP. Does not work.
- Tried OS reset. Does not work.
- Removed all data disks. No change.
- Tried Factory Reset. Does not work.
Each time, no matter what, after the *first* flash of all LEDS while holding the on-button, the LED 1+3 pattern immediately appears. That means that I cannot get to the stage where it will accept a USB or TFTP.
Does anyone have any other ideas? It appears to me that my faithful NAS is beyond repair, or at least I am totally out of ideas.
Yes, I have an alternate NAS that can be re-configured to take its place. Yes, I have backups of everything. But I'd rather have my old NAS back.
Thanks,
Mark
On Wednesday (2 days later) it still had not rebooted and I decided it would never do it. I switched off and switched back on. It does not boot and gets stuck with LEDs 1 and 3 (no bootable RAIDiator image). That makes some sense, since apparently the upgrade failed.
I tried the following things:
- Made three different USB sticks with a new image. Tried to install. None worked.
- Tried TFTP. Does not work.
- Tried OS reset. Does not work.
- Removed all data disks. No change.
- Tried Factory Reset. Does not work.
Each time, no matter what, after the *first* flash of all LEDS while holding the on-button, the LED 1+3 pattern immediately appears. That means that I cannot get to the stage where it will accept a USB or TFTP.
Does anyone have any other ideas? It appears to me that my faithful NAS is beyond repair, or at least I am totally out of ideas.
Yes, I have an alternate NAS that can be re-configured to take its place. Yes, I have backups of everything. But I'd rather have my old NAS back.
Thanks,
Mark
9 Replies
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Tried OS reset. Does not work.
Did you try OS - re-install from the boot menu? Can you boot the system in tech support mode?
Also you can call NETGEAR support and open a case.- Thanks for your note.
No, I cannot get to the boot menu. No, I cannot boot it in support mode. It never gets that far in the process of starting up. The LEDs blink once and after that it gets stuck with LED 1+3, in all attempts. That's all it will do. Also, I noticed that the LCD screen never lights up. And all that because a firmware upgrade. - Let me know if this works for you.
http://www.readynas.com/kb/faq/boot/how ... v_nv_x6600 - You could also try removing the current disks (NAS off) and see if RAIDar detects the NAS when you power it diskless.
If it does, you could also try inserting a spare disk into the diskless unit, and see if that installs properly. - I have extensively studied and used the link you provide. None of the options of holding the on/off button or holding the reset button work. I have removed the data disks and tried to boot. No good.
- Well this is not good. Try StepheB suggestion. see if this works for you.
- I tried his suggestion before I asked the question. It does not work.
- Is the NV+ still under warranty?
- No, it is ~5-6 years old.
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