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Forum Discussion
Supertramp11
May 03, 2016Luminary
Fan System in enclosure Internal speed is below threshold. (0 rpm) #26821415
Hi,
After having successfully used my ReadyNAS PRO 6 with OS 6.4.2, today I started to received the following allert message: Fan System in enclosure Internal speed is below threshold. (0 rpm)....
- May 18, 2016
Seems to be working O.K. since I updated it to 6.5.0. Can you confirm?
StephenB
May 03, 2016Guru - Experienced User
Supertramp11 wrote:
Hope there is no need to downgrade to OS 4 .
They might insist. If they do, I suggest removing the current disks (labeling by slot) and installing a single scratch disk. Then downgrade (and if you get an RMA then upgrade back to OS6 using the scratch disk)
Supertramp11
May 03, 2016Luminary
Thanks for your suggestion, Stephen.
This is an excellent idea!
I will share Netgear's response on my support ticket, once received.
- StephenBMay 03, 2016Guru - Experienced User
The RMA unit will ship with OS 4, so it will need to be upgraded to OS6 before you migrate your disks.
- DanthemMay 03, 2016NETGEAR Employee Retired
Does the fan physically spin?
Either way, OS6 on Raidiator 4 units is not officially supported by Netgear, I wouldn't expect getting too much help from the support team.
I think it's something with how it reads the fan sensors, if you boot up OS4 disks in an OS6 unit you will get the same issue, however the fan is physically spinning.
- Supertramp11May 03, 2016Luminary
I just turned the NAS around to check the fans and interestingly the system fan does spin when I start the NAS but then stops once it has gone through its boot process. The smaller fan at the bottom keeps spinning.
Any idea what the cause of this could be?
- mdgm-ntgrMay 04, 2016NETGEAR Employee Retired
Some users have had success connecting the fan to a different fan port.
You could perhaps try adding the fan details via SSH if your fan is not at the location the system expects.
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