NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Files not showing on MAC
Please Help! I have no idea what i'm doing.
I have had this server for about 7 years - it has all my films on it (i'm a film maker)
Recently I upgraded my mac to Sienna and although the fileserver is still showing - none of my work is?
I have RAID app installed to check the storage and all the lights are green.
I've restarted it several times and all you see is this?
Many, many thanks
12 Replies
Replies have been turned off for this discussion
What firmware is your NAS running?
Can you access the NAS web ui by entering https://nas-ip-address/admin in your browser address bar?
how do i find out what firmware is running? also now says c: unprotected? Thanks again
stanbridge30 wrote:
how do i find out what firmware is running?
The NAS admin UI ( https://nas-ip-address/admin )will tell you that, as will RAIDar ( https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar ).
If you entered the correct model number (ReadyNAS 1100 - which is a 4-bay rack mount), then the firmware should be 4.1.x. If the model was entered incorrectly, then it might also be 4.2.x, 5.3.x, or 6.x.x. A picture of the 1100 is below.
stanbridge30 wrote:
also now says c: unprotected?
That means a disk has failed (or been removed).
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
