Folders/Files missing in DLNA

It seems to be a problem with 1.0.19 DLNA and some previous versions, did you update recently or buy new?

If you log into the NAS you probably see it is constantly trying to update.

There seems to be no way to reset, it goes on forever and I think this is the issue with it not reporting all the folders and files.

Did it stop working after adding any new files to the folder?

As we speak I am on a call to Netgear again trying to get them to recognise the issue and do something about it.

I will post if i learn anything.

Search DLNA on this forum and you will see a bunch of posts on the same subject.

Best regards,
Ian

OK. Everything seems to be working properly now... One of the Support Engineers at Netgear made some troubleshooting suggestions. It seems that disabling the ReadyDLNA, shutting down the unit and then rebooting and re-enabling ReadyDLNA was required. A short time after the reboot, all the files and folders shared through the ReadyDLNA service became available to my DLNA clients...

Maybe this will work for some of the others having issues...

Best of luck to all,
Glyph

I've got the exact same problem, and the procedure presented by the support team to Glyph didn't solve the matter for me.

I did the same as Glyph mentioned, disable ReadyDLNA, reboot ReadyNAS and re-enabling ReadyDLNA, whereby a new search is started. Eight hours later I fugure it must be finished, but no. The log says it hasn't finished. Still the same problem with only a fraction of the material being shown.

I use PS3 and a TVIX 7000 and both items share the same problem with only a small amount is being shown. Any idea on what to do next?

I noticed after testing various things, that the problem seem to be the Search for medafiles again tool. After I've removed a few folders and trying to update the media library, this apparently doesn't work at all. The log tells me that the searh has started, but it never finishes.

I have a similar problem, using a ReadyNAS Duo and DNLA to my Panasonic TV. Been ripping TV DVDs to videos/folders/videos/tv/<name>/<seriesnumber>/episodes.

I find that most of the time my TV picks these up fine, but about 1 in 5 times the <seriesnumber> directory is missing. I cannot find any reason why certain ones don't show up, infact, when I go in via my PC and tinker, i.e. create temp directories and move the content files around a bit, eventually it all comes good!

Anyone else seen this, or can anyone explain it?

Seems I have a similar problem with the version 1.0.22 included in the latest sparc firmware (4.1.8). Is there a debug version available or should I remove and better install 1.0.21 instead?
Already did rescan, manually removed the database etc. Scan always ends up in a signal 15 without further information which of the 300.000 files (many, many pictures) causes the issue. Btw, same set of files were successfully scanned with the DLNA version (1.0.18.2??) contained in Radiator 4.1.7...
Thanks

I have been having the very same problems with my 4000NV+. I am tring to view my movies on my ipad using "ACEPlayer" (A good little ipad app that uses DLNA to stream and play all video formats direct from the NAS).

It takes sooo long to scan (though I do have 7500 music, 350 movies and 1000 tv shows) and it seems to stop and hang during its scan half way through my movies folder (in alphabetical order) and doesn't scan in any further movies or folders.

Using your very helpful posts (a lot more helpful than Netgear tech support), I found that it was stopping on a MKV file (7 GB), though NOT the biggest file I have, 10 and 11 GB movies scanned in just fine.

My simple way of finding what file it got stuck on was by using the free "8player lite" iPhone app, which allow you to quickly view the DLNA library, find the last movie scanned in, and then finding the next movie from the network share on the PC (in alphabetical order).
Delete the offending MKV off the NAS. And then stopped and restarted DLNA.

Yes, it had to rescan the entire NAS again, took about 2 hours, but found all the rest of the movies and continued to find ALL my TV Show folders and episodes!

After it was completed, in my readyNAS frontview, under DLNA, I now have the "Rescan meda files" button available (always used to be grayed out while DLNA was running).

The very sad thing is because this is technically a currupted MKV file problem, Netgear may not bother fixing it. But it really can't be a difficult fix to simply have their scanner just skip over files it finds that it cant scan, instead of hanging indefinatly.

If a player can play it, it cannot be corrupt, so why does it not pick it up as the player does?

doughnut wrote:
If a player can play it, it cannot be corrupt, so why does it not pick it up as the player does?

oi doughnut,

Not the case with me. The "currupted" video I had was a perfectly fine video that played brillianly from start to finish, in all MKV players. The DLNA scan error was my only method of discovering the bad MKV. If your encountering the same problem, assume all your MKVs that were not made by yourself are currupted, remove them from your NAS, then add them one by one, rescan, and see if the DLNA locks up.

I experienced exact same thing, what is mentioned in this thread last year, when installing an add-on package of ReadyDLNA 1.0.17 on my SPARC ReadyNas NV+ (4.1.6).
With the help of support, I manage to go back to ReadyDLNA 1.0.15, which has worked fine, until last week, when I made the wrong decision to upgrade RADiator to 4.1.8, with ReadyDLNA 1.0.22. Thinking it would improve the performence seemd a bit naive and here I am again with this fault.

Today I created a support ticket, pointing it to the same ticket from last year.

Netgear and ReadyNAS, please fix it, and do it right this time.
That's all I have to say to this scanning problem of 1,5 - 2 hours, before the folders are fully visiable to other devices.