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Forum Discussion
Front view does not load any more
Hi guys,
after my NAS cashed recently i managed to restart it - via OS reninstall follwoing the step by step in the user manual.
Now the ready nas has finisched the data check and i can access all data via file explorere via my windows computer.
However i can no longer load front view. i did try to clear the catch on google chome, installed firefox and used IE but no luck. frontview is not loading.
Using Raidar - it connects ok and shows all status ok (green). Ready NAS ver uses 4.1.14.
Raidar v. 4.3.8
I dont know if i can access NAS via SSH - dont know how to use SSH - but is there a way of checking the log file of the OS partition via MS dos commands to clear the log ? or can is there another way to clear the NAS OS log files by booting via USB with ReadyNAS v 4.1.16 (latest) ?
from reading the posts here on the forum, i believe the log file on the OS partition is full.
thanks for you help and support to get it back online.
cheers, steven
26 Replies
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A full 2GB OS partition is one possible reason that Frontview won't load. There are other possibilities e.g. a broken config usually related to an add-on. If it is a full OS partition or broken config and you can still access your data it's probably a straightforward fix, but it may not be.
You can't SSH in if you have not already enabled it, unfortunately. That would be the simplest way to troubleshoot this.
You can however boot to tech support mode (power down, then once it has powered off press and hold POWER button for about 15 seconds. The disk LEDs will blink about once every 5 seconds. Release the POWER button after the third blink).
Telnet can be used to troubleshoot it in tech support mode.
However if you are not familiar with that you may be better off backing up your data, then doing a factory reset (wipes all data, settings, everything) and restoring data from backup. Though the factory reset wipes everything including your logs so you wouldn't know for sure what went wrong.
hi mdgm,
thanks for that - i am no expert but i managed to connect to the nas via telnet. please can you advicse the commands i need to use to find the OS partition and see the size of the log file? happy to privide screen shots for you to review and advise future instructions.
The Factory is also a possiblity - however i prefrere to learn something here and like to attempt to fix it via telnet if you guys can assist me and guid me through this process.
thanks, Steven
see SSH screenshot. where to from here? thanks
Hi StephenB,
thank you soo much for your help and support. I hvae managed to follow your instructions and connect via Telnet to my NAs. i then used the code you provided and to the follwoing information back.
root@24M39C7S0028C:/# df // -h
Filesystem Size Used Avail Use% Mounted on
/dev/hdc1 1.9G 2.0G 6.6M 100% /
root@24M39C7S0028C:/# df // -i
Filesystem Inodes IUsed IFree IUse% Mounted on
/dev/hdc1 128000 14356 113644 12% /
root@24M39C7S0028C:/#also see - attached print screen.
however, i am not sure how to interprete the above - is this confirming the OS partition is full (100%) - if so, where to from here?
if you could guid me with future code - or advise future steps - much appreciatd
thanks steven .
Stevenup wrote:
however, i am not sure how to interprete the above - is this confirming the OS partition is full (100%) - if so, where to from here?
Yes, this confims that the OS partition is full (only 6.6M left).
The next step is to figure out where the space is going (and why).
- Do you have any add-ons installed?
- Do you use ReadyDLNA?
ReadyDLNA by default put its cache in the OS partition, but there is an add-on that will move that to the C volume.
Another possibility is that the logs are simply too big. So also try
# df /var/log -h
and post that info here.
Hi StephenB,
thank you,
I have entered the code you provided and got this:
I did not us DLNA or any other apps in my configuration while in use.
however - did after the crash do a USB boot verson 4.1.16 and a OS reinstall.
So i dont know if any of the above apps or ReadyDLNA would be activated by default.
I would also have to check both hard drives for errors/fault. I am not 100% sure even though they are less then two years old HD.
thank you for your future advise on how the clear the catch and any other suggestoins on finxing this issue.
Steven
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