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Numb3r6's avatar
Numb3r6
Apprentice
Oct 17, 2016
Solved

Frontview and supported browsers

I'm confused. I'm sure I used to be able to use Google Chrome from both Win7 and Win10 PCs to access Frontview on my NAS.

The issue is one where it loads, after being presented with a warning about security certificates, but the console is minimal, with no active "buttons"

 

In experimenting I've noted the following:

From Win10 Pro/64 PC using Chrome 54.0.2840.59 m the problem happens

Same platform, Firefox 49.0.1, same issue

Same platform, Internet Explorer 11.0.1024017146, ignore the warning, Frontview behaves normally

iPad 3 Chrome app, ignore, the warning, Frontview behaves normally

 

Now I've tried the certificate key generation export/import thing from the NAS to Chrome on the WIn10 PC but that's not helped

I'll admit I am not well versed in the matter of certificates but arguably it shouldn't be this hard to get one of the most popular browsers to work correctly with Frontview!

 

If I'ver missed or misunderstood something then I stand to be guided!

 

Help!

 

  • Hello Numb3r6,

     

    I don't think it has something to do with the certificates. It's definitely a browser problem as other web browsers do not get the same problem.

     

    You may try downgrading the Chrome and Firefox web browsers that do not work normal with the FrontView.

     

    Regards,

     

6 Replies

Replies have been turned off for this discussion
    • Numb3r6's avatar
      Numb3r6
      Apprentice

      Thanks for the interest on this one. Here's a couple of shots:

       

      Chrome (Firefox shows the same symptom)

      NASchrome.jpg

      and IE

      NASIE.jpg 

      as I said before, both give warnings about certificates and I tried to create/export/import into Chrome but it made no difference.

      As for IE I just accepted the warning, carried on and the Frontview GUI is fine.

       

      I'm really hoping I'm just missing something stupid here as I'm sure I've managed to get it working previously!

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello Numb3r6,

         

        I don't think it has something to do with the certificates. It's definitely a browser problem as other web browsers do not get the same problem.

         

        You may try downgrading the Chrome and Firefox web browsers that do not work normal with the FrontView.

         

        Regards,

         

  • Thanks for the suggestion about the browser version. I can't claim to understand what changes come through in different releases or indeed what standard should be catered for when considering how the browser interfaces with products such as Frontview., but it was worth a look.

     

    However, as I can't recall the exact date this started happening I used Filehippo to pull down an older Chrome version (non beta) at v54.0.2840.71 (32 bit)which was Jun16.

     

    Whilst the irritating security warning still shows, I can ignore and the Frontview session works as it should!

    For the record Raidiator is 4.1.15 and my main PC is running Chrome v54.0.2840.71 m (64-bit)

     

    I guess it's just a bit hit or miss with each release of Chrome, and perhaps other browsers too, but at least I know I can revert to an earlier version to restore functionality now.

    :smileyhappy:

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Numb3r6 wrote:

       

      For the record Raidiator is 4.1.15 and my main PC is running Chrome v54.0.2840.71 m (64-bit) 

       


      FWIW, 54.0.2840.87 m works on my PC with 4.1.15.


      Numb3r6 wrote:

      I guess it's just a bit hit or miss with each release of Chrome, and perhaps other browsers too,


      Yeah. It's surprising that more stuff doesn't break, given the pace of the updates.

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