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Forum Discussion
whtang
Feb 04, 2014Aspirant
Has anyone claimed against the 5yr warranty Seagate drive?
Should one expect Netgear to replace a dead drive Seagate drive with a 5 year warranty that was purchased with a Readynas Duo? it is only just under 5yrs.. what if the drive was a Seagate drive wi...
StephenB
Feb 07, 2014Guru - Experienced User
In the US, Seagate has never asked me for proof of purchase. Their RMA web page asks for the drive model and serial, and it uses that to determine if the drive is covered.
The replacement drives they send are re certified (not new), and often are a different model from the return. The replacement might not be suitable for NAS.
The replacement drives they send are re certified (not new), and often are a different model from the return. The replacement might not be suitable for NAS.
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