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Forum Discussion
wannathermal
Feb 24, 2013Aspirant
HELP! No boot
Help me please. Yesterday my new NAS failed (I won`t mention make) so I went back to my NV+ that has been powered down for 2 weeks and when I push the power button nothing happens. I removed all the drives and still nothing. I now have no Access to my working files on the new NAS and can't get to the backup on the NV+. Any ideas? It is an NV+ RND 4000 V3.
Bob
Bob
19 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee RetiredThat's a NV+ (v1 hardware revision 3).
When did you purchase this NV+?
You may wish to open a tech support case (see the Online Submission link in my sig) and post your case number. - wannathermalAspirantThanks mdgm. Submitted a Service request, Still under warrenty. Will post case # when I get.
Stressful day, my new NAS is belly up and now my backup is. I have most of the important data offloaded on a offsite backup but getting it back online will be a nightmare. Hopefully when I get a replacement I can just install the 3 drives and go! - cloud1AspirantKeep all of your disks safe. I think the data is intact.
- wannathermalAspirantSo when my RM`'d unit gets here what is the process for repopulating the Server? Will just be able to Pop the drives and boot? Somehow I don't think so.
- wannathermalAspirantMy case number is: 20648207
RMA-Nummer: 1200770 - StephenBGuru - Experienced User
wannathermal wrote: So when my RM`'d unit gets here what is the process for repopulating the Server? Will just be able to Pop the drives and boot? Somehow I don't think so.
It is almost that easy (since the RMA replacement will also be a sparc-based system).
First put in a scratch disk (by itself), and go through a factory install. If the NAS is running a different firmware version then your old one, then install your firmware on it manually. (you can google site:readynas.com for the firmware download if you need it).
Then power down the NAS, remove the scratch disk, and insert your current drives into the same slots they were in before. Turn it on, and you should be good to go. - wannathermalAspirantGreat! One Problem, I don't remember if I had 4.1.9 or 4.1.9!
- StephenBGuru - Experienced UserAlways fun when you are posting on 2 threads... See the reply on the other one...
- a_burger_with_fAspirantyou should be able to just put the disks in and boot it up it will boot from the disks so if the chassis is not on the latest firmware just boot it up and install the firmware.
chassis disks
4.1.9 4.1.10
the nas will boot up on 4.1.10 then download firmware and load it to the nas (4.1.10) then the chassis and the disks will both be 4.1.10 - StephenBGuru - Experienced User
There are some cases where just plugging in the disks will not work - particularly if the chassis has very old firmware. Using a scratch disk, and then upgrading the NAS flash if needed is a bit safer.a_burger_with_fries wrote: you should be able to just put the disks in and boot it up it will boot from the disks so if the chassis is not on the latest firmware just boot it up and install the firmware.
chassis disks
4.1.9 4.1.10
the nas will boot up on 4.1.10 then download firmware and load it to the nas (4.1.10) then the chassis and the disks will both be 4.1.10
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