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proteinnerd's avatar
proteinnerd
Aspirant
Jan 10, 2017
Solved

Issue with Raidiator 4.2.30 and some addon services not working

Hi,

 

I recently upgraded to the new 4.2.30 as prompted for my ReadyNAS Business Pro.

 

 This caused a number of my addons to stop working including SickRage and SABnzbd and I think PLEX but not sure now.

 

Both of these showed grey dots next to them in the Add-ons > Installed tab rather than the green (working) dot.

I tried removing the services which didnt work. Tried re-installing them which also didnt work. Re-booted a few times etc..the usual things you try.

 

I found a post here that seemed to have a similar issue 

 

https://community.netgear.com/t5/Using-your-ReadyNAS/Readynas-services-greyed-out-of-unavailable/td-p/1145631

 

and the suggested solution was it was a corrupt install and the only option was to factory reset. I really REALLY didnt want to do that and I didnt think it was a corrupt install.

 

I finally reinstalled the older OS 4.2.28 and everything returned to normal...all services running fine...glad I didnt do a factory reset.

 

Has anyone else found this issue? Is this a known bug with the new firmware? I was hoping to upgrade as I think it is suposed to solve some of the SSL issues I have been having.

  • I gave it another try today.

     

    Updated to 4.2.30

     

    Services all failed to start initially.

     

    Reinstalled 

    Python  (which appeared to be working fine, not sure if I did this last time) - no issue, started fine

    SABnzbd - no issue, started fine which was different to last time and encouraging

    SickRage - wouldnt start, deleted...failed to delete, reinstalled again...finally worked.

     

    Apart from slight issue with SickRage not deleting, I'd recommend reinstalling python even though it shows as working in the addons page....seems to have been what was causing my issue.

     

    Thanks to those that offered help.

     

     

     

8 Replies

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Do you have a backup?

    Have you checked how full your 4GB root volume is?

    • proteinnerd's avatar
      proteinnerd
      Aspirant

      Thanks for the reply.

       

      Apologies for my lack of knowledge but I'm not sure not sure how to check how full my root volume is. I can SSH into it but not sure where to look.

       

      Also, I'm not sure why it would be an issue if the ReadyNAS works perfectly with the older firmware? 

       

       

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired
        # df -h
        # df -i

        Checking the fullness of the 4GB root volume is a good place to start.

         

        Also after updating the firmware some add-ons might need to be installed over the top of themselves to work properly.

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