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Issues Accessing folders afters 6.9.3 update
I no longer can access my device folders via ip address since 6.9.3 update. The bar loads half way and then stops, but i can access the hard drive via my tv look at files saved.
I am accessing to organise folders and add more files.
I am using a Mac and chrome browser via the ip address. I know ftp access is easiar but how can I site that up on my Macbook and how to it get the webpage details etc.
vipz
Hi vip_48
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Hi vip_48
Are you trying to access the Admin page or the Shares through HTTP?
You may want to try to clear web cache, use Incognito/private browsing mode and a different browser. Also, connecting your NAS to the Internet and rebooting it and wait for a few minutes before trying to access the NAS might help.
Regards
- I think I am doing it via shared on http as I put the up address and then click on the nas image then click on the folder.
I have cleared cache on safari, chrome and Firefox no joy.
Also Nas is connected to router not to a computer.
Not to sound silly what is incognito??
Vipz - Just looked up incognito mode, I will try it in private browser mode.
Hi vip_48
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Hi vip_48
Yes, you are accessing the Admin page. Please try to reboot your NAS as well before trying to access it again.
I agree with StephenB it would be better if you access the files using Finder. You can go to Finder>Go>Connect to Server>Enter server address.
This can be used to connect using SMB, AFP or NFS by entering the protocol then the IP of the NAS.
How do I access a ReadyNAS share with a Mac?
Regards
vip_48 wrote:
I am using a Mac and chrome browser via the ip address. I know ftp access is easiar but how can I site that up on my Macbook and
Actually the simplest (and fastest) way to access the files is to use Finder. The underlying protocol can be either AFP or SMB (and you can just enable both on the NAS).
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