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schalliol's avatar
schalliol
Aspirant
Jul 10, 2012

iTunes Server Crashes Loading Library on Win 7

I have a NV+ v1 running 4.1.9 and then upgraded to the 1.0.3 iTunes Streaming Server on a network with a Windows 7 desktop (64-bit) with iTunes. When I click on the server's name in iTunes, the progress bar spins for quite some time and then goes back to the local music library. When I go to the Firefly setup page after this has happened, it will not load. Unchecking the iTunes Streaming Server in Frontview yields an error stopping the server, but if I re-check and apply, I'm told it was successfully started. Has anyone seen this, and does anyone have a solution to the problem? Thanks!

5 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    You shouldn't need to install that add-on on 4.1.9. The update is already included in the firmware.

    Does an OS Re-install help?
  • Hmm. I installed the 4.1.9 firmware when it came out and it still listed Firefly 1.0 instead of iTunes. I had the problem, so I went ahead and applied the update. I'll try to reinstall the OS now.
  • I made a mistake in my previous post. In 4.1.9, reinstalling the firmware did indeed show "iTunes Streaming Server" but listed at v.1.0.0. The same loading message shows up in iTunes, it sits there loading for a couple minutes, and then the service crashes. When I clicked on configuration, I get a blank page for about 3 minutes before the configuration page actually loads. The path is should be correct, and I originally had it starting at c (/c/media/...). I tried going straight to (media/...), but if I click start scan or start full scan, nothing seems to happen for a while. I did see the file scanner running after a while, but no results are found. The DB Version (is shown as 2). I still get an error stopping the service if it has crashed, and restarting it yields the same results.

    Ideas? Thanks!
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Could you run the CleaniTunesConfig add-on, remove Firefly do an OS Re-install and try again?

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