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Tonypu1's avatar
Tonypu1
Aspirant
Aug 24, 2018
Solved

Management Service is Offline after installing 6.9.3 upgrade

Hi all

After updating the firmware to the lateset update I bet the below:

No access to the admin page or folders on the drives. Can't download logs etc.

Any help would be appriciated

 

Tony.

  • It looks like an app was doing that, possibly Plex or some other app on the system. It would be up to the app developer to store their files in the appropriate location. Assuming it's a bug perhaps an app update would resolve it.

7 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Is the Management Service still offline?

     

    Is your NAS connected to the internet (i.e. able to download patches)?

    • Tonypu1's avatar
      Tonypu1
      Aspirant

      Yes it is still offline and yes the nas is connected to the internet.

       

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Your 4GB root volume was filled with lots of chunk m4s files. Rebooting now.

         

        Perhaps update your apps such as Plex to the latest version.

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