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Forum Discussion
Memeo backup premium. Automatic activation - how to
Hello everyone, I have finally made my Memeo Backup Premium activate itself. I had been searching this forum for answers, found none. I found a lot of people complaining about Netgear support on th...
Spent huge amount of time trying to follow dibs recommended steps without success!
Raised a Tech call with Netgear and was surprised when they suggested / pointed me to this same forum link to try out (after I had already spent a few hours trying dibs setup).
As it was Netgear 2nd line support I thought I must be doing something wrong. So I again tried to auto activate the software (spent another 2 days emails back and forth with Netgear) changing my firewall/router settings/IP settings without any luck.
I'm no newbie when it comes to Computer Networks. I was also lucky to have a 02 wireless dongle (3G) and a wireless network adapter. So I had three connections going at the same time. One direct to the Netgear Ultra 6 plus(hard wired) and two wireless connection to the Internet(one using the 02 3G network and the other a netgear WG111 wireless network adapter to my router) - still no luck. In the end I raised a call with Memeo and had to prove to them I'd purchased the NAS and was the rightful owner of the hardware and they emailed me back a product key.
Shame I had to spend all that time !
In hindsight, I should have gone direct to Memeo :idea: Only took two emails to get a product key emailed back, whereas several emails(2 days) back and forth with Netgear 2nd level support.
....by the way I have 1GB of online data storage using the Memeo Premium software. Not much :shock: but better than nothing :)
Raised a Tech call with Netgear and was surprised when they suggested / pointed me to this same forum link to try out (after I had already spent a few hours trying dibs setup).
As it was Netgear 2nd line support I thought I must be doing something wrong. So I again tried to auto activate the software (spent another 2 days emails back and forth with Netgear) changing my firewall/router settings/IP settings without any luck.
I'm no newbie when it comes to Computer Networks. I was also lucky to have a 02 wireless dongle (3G) and a wireless network adapter. So I had three connections going at the same time. One direct to the Netgear Ultra 6 plus(hard wired) and two wireless connection to the Internet(one using the 02 3G network and the other a netgear WG111 wireless network adapter to my router) - still no luck. In the end I raised a call with Memeo and had to prove to them I'd purchased the NAS and was the rightful owner of the hardware and they emailed me back a product key.
Shame I had to spend all that time !
In hindsight, I should have gone direct to Memeo :idea: Only took two emails to get a product key emailed back, whereas several emails(2 days) back and forth with Netgear 2nd level support.
....by the way I have 1GB of online data storage using the Memeo Premium software. Not much :shock: but better than nothing :)
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