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Forum Discussion
HansPopp
Jun 13, 2024Aspirant
Netgear ReadyNAS 214 won't boot past 99% and Shares not accessible
My ReadyNAS had been a bit slow in reacting and bringing up files so I looked at the screen and saw "booting 99%" and "clamav-clamonacc".
After attempting to access the device via RAIDar I saw that the management service was down.
I wasn't able to get to the administrator page. It keeps timing out. I tried lowering of the unit, but no reaction. I also tried inducing a safe power down by unplugging my Eaton UPS so it would send a signal to the NAS to power down. That also didn't work.
After waiting another 24 hours I pulled the power cord. The device still got stuck at the same 99% each time.
I tried doing a OS reinstall. That worked and the device rebooted to 100%, but my shares/ volumes are no longer visible and a message is displayed to that effect. Up until this point the shares were accessible.
I fear that the RAID version was reset with the reinstall of the OS. But I can't find a way to get it back to what it was. I keep getting error codes.
I can see my hard drives and I can see that they have data, but I cannot access them...
Please help!
After attempting to access the device via RAIDar I saw that the management service was down.
I wasn't able to get to the administrator page. It keeps timing out. I tried lowering of the unit, but no reaction. I also tried inducing a safe power down by unplugging my Eaton UPS so it would send a signal to the NAS to power down. That also didn't work.
After waiting another 24 hours I pulled the power cord. The device still got stuck at the same 99% each time.
I tried doing a OS reinstall. That worked and the device rebooted to 100%, but my shares/ volumes are no longer visible and a message is displayed to that effect. Up until this point the shares were accessible.
I fear that the RAID version was reset with the reinstall of the OS. But I can't find a way to get it back to what it was. I keep getting error codes.
I can see my hard drives and I can see that they have data, but I cannot access them...
Please help!
5 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
I suggest downloading the full log zip file from the logs page.
Are you seeing "inactive volumes" on the volumes page? Or something else?
- HansPoppAspirantThanks for the reply StephenB.
The NAS brings up an error when I try to download the log files.
When I reboot in OS reinstall mode, I can see the following error on the admin page:
"Please remove inactive volumes #1 2 3 to use your drive." or similar- StephenBGuru - Experienced User
HansPopp wrote:
The NAS brings up an error when I try to download the log files.
When I reboot in OS reinstall mode, I can see the following error on the admin page:
"Please remove inactive volumes #1 2 3 to use your drive." or similarYou must mean recovery mode, not OS reinstall mode. Don't remove any volumes, as that will destroy data.
What error are you getting when you download the log files?
Are you seeing any indication on the logs page that the root is full?
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