Here is my issue. Everything was working fine, Ive been using my ReadyNAS for about 2 years. Minor issues happen but they tend to fix with a restart. I access my ReadyNAS on a Mac and a PC running Windows 7. All of a sudden when I try to access my drives on the PC I get an error message:"An error occurred while reconnecting Y: to\\NAS-C1-DE-8A\LoneStarPressMicrosoft Windows Network: The network path was not found.This connection has not been restored"I usually dont have issues connecting to the NAS on my PC (the Mac tends to disconnect randomly but with a restart to the NAS it always seems to reconnect).Im using a ReadyNAS Ultra 2.I have not found any suggestions on this forum that have helped. Any suggestions welcome.

Is this failing 100% of the time?Did you try using the IP address instead of the name?

Yes, it will not connect. I've tried restarting both the computer and the NAS which usually fixes the issues. There were no updates of system changes I know of.Can you explain how I would use the IP instead of the name?

\\xxx.xxx.xxx.xxx\LoneStarPresswhere xxx.xxx.xxx.xxx is the IP address of the NAS.If you don't know the address, you can find it on the frontview home page.

Once I find the IP address, how am I changing my NAS name? Right now on the PC I have them set up as drives I can access like my "C" drive. Sorry, some of the things with the ReadyNAS seem a little more techy than I expected before I bought this. Im pretty good with all of this but dumb it down as needed, thanks.

Windows lets you access the NAS by either its name or its IP address. You don't need to change the NAS name, and I am not asking you to do that.What I am asking is that you enter \\xxx.xxx.xxx.xxx\LoneStarPress into the address bar of Windows explorer, and let us know if it behaves differently from entering \\NAS-C1-DE-8A\LoneStarPress in the same address bar. Note this is windows explorer (e.g. "computer"), not internet explorer. Be careful to use the right slash (\, not /).

Network path not found | NETGEAR Communities

21 Replies

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StephenB
Guru - Experienced User
Dec 23, 2013
Normally I wouldn't expect this problem to show up suddenly unless you made some changes in your home network (a new router, or perhaps a new PC). Installing/updating an internet security suite or firewall on the PC might also create issues with name resolution I guess.
yrntugolfn
Aspirant
Dec 23, 2013
We did actually just get another MacBook but I think this issue is more recent (within the last week) and we've probably had the new computer a few weeks before anything happened. I havent even accessed the NAS from the new computer yet.
StephenB
Guru - Experienced User
Dec 23, 2013
Probably not the new MacBook then.
yrntugolfn
Aspirant
Jan 06, 2014
One of the issues I have been having is my Carbonite backup cant access the drives so I gave them a call to trouble shoot. It appears the issue is that my NAS has the same IP address as the computer. They couldnt instruct me how to adjust that but maybe you can?

More info to help: my Mac has issues where it stops connecting and I get a window that says "The operation cant be completed because the original item for LoneStarPress (one of the file names in the NAS) cant be found" When I restart the computer I can access the drive. Im not sure if that means that my Mac also has the same IP?
StephenB
Guru - Experienced User
Jan 06, 2014
Did you ever set a static IP address on either the NAS or the computer? Generally that is the cause of duplicate address.

If you did this in the NAS, then if you go in via the Web UI you can change the IP configuration to get the address automatically. IF you can't get into the Web UI, the fallback is to do an OS Reinstall (NOT a factory reset). That will change the IP address configuration to automatic (DHCP), and reset the admin password back to the original factory value. Data and add-ons would not be affected.

Most routers can reserve IP addresses (giving you the benefits of a static address, and the convenience of automatic assignment from one device). What router do you have?
yrntugolfn
Aspirant
Jan 06, 2014
I didnt change anything on my computers but I might have on the NAS when I originally set it up. I have been able to get into the online setup for my NAS.

My ReadyNAS connects to a Lynksys wireless G 2.4 ghz. Will I need to do anything no the router too?
StephenB
Guru - Experienced User
Jan 07, 2014
Just changing the IP address to DHCP in the NAS is the main thing.

Is it a Linksys WRT54G or something else?
yrntugolfn
Aspirant
Jan 07, 2014
When I go into frontview Under Network>DHCP it says:
"The service is not available because your current IP or DNS addresses are obtained through a DHCP service. Configure them statically and isolate this device on a network that currently does not have a DHCP server to avoid conflicts."

Under Network>Ethernet1
"IPv4 assignment: Use values from a DHCP server" is selected.

Is this already correct or should I make a change or select "Renew Now" for the IPv4 assignment?

The router is a WRT54GL
StephenB
Guru - Experienced User
Jan 07, 2014
Network->interfaces->ethernet is the relevant configuration, and it is already correct.

I think the next step is to check to see if the carbonite folks are correct.

If you log into the router, you should be able to see all the devices that are connected.

If you can't figure it out in the router pages, try Advanced IP Scanner (http://www.advanced-ip-scanner.com/). That should show you all the devices you have turned on, and give you their IP addresses.
yrntugolfn
Aspirant
Jan 07, 2014
I can long into my router but I dont see where it shows everything connected. The issue with my iMac disconnecting to the NAS has been happening more often to. I get the window that pops up "The operation cant be completed....cant be found"

Also, sometimes Ill have a window that pops up on the Mac that just tells me the NAS disconnected.

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Network path not found

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