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"Newly added disk has failed SMART test" but disk status is OK
Hi,
I try to add a 5th disk (on the HCL) to my ReadyNAS Ultra 6, but I receive a "Newly added disk has failed SMART test" error message and the new disk is not added to the volume (no volume expansion).
However, the SMART+ disk status in "Component Status" is OK.
I connected the disk to a PC and had a SMART check also OK (on CrystalDiskInfo log below).
What should I do so tha t this disk can be added and the volume expanded ?
Thanks for your help.
Best Regards
----------------------------------------------------------------------------
(6) WDC WD30EFRX-68EUZN0
----------------------------------------------------------------------------
Model : WDC WD30EFRX-68EUZN0
Firmware : 82.00A82
Serial Number : WD-WCC4N2CCJV3Z
Disk Size : 3000,5 GB (8,4/137,4/3000,5/3000,5)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 5860533168
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ACS-2
Minor Version : ----
Transfer Mode : SATA/600 | SATA/600
Power On Hours : 1858 hours
Power On Count : 7 count
Temperature : 32 C (89 F)
Health Status : Good
Features : S.M.A.R.T., 48bit LBA, NCQ
APM Level : ----
AAM Level : ----
Drive Letter :
-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 200 200 _51 000000000035 Read Error Rate
03 183 183 _21 0000000016DA Spin-Up Time
04 100 100 __0 000000000007 Start/Stop Count
05 200 200 140 000000000000 Reallocated Sectors Count
07 200 200 __0 000000000000 Seek Error Rate
09 _98 _98 __0 000000000742 Power-On Hours
0A 100 253 __0 000000000000 Spin Retry Count
0B 100 253 __0 000000000000 Recalibration Retries
0C 100 100 __0 000000000007 Power Cycle Count
C0 200 200 __0 000000000002 Power-off Retract Count
C1 200 200 __0 000000000017 Load/Unload Cycle Count
C2 118 113 __0 000000000020 Temperature
C4 200 200 __0 000000000000 Reallocation Event Count
C5 200 200 __0 000000000000 Current Pending Sector Count
C6 100 253 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 100 253 __0 000000000000 Write Error Rate
Hey, I got it working with the 3rd solution you provided, but I was trying the second solution, in order not to lose the router capabilities:
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
I've done this, but my steam link still doesn't find my desktop.
I've attached a sceenshop of the DMZ config.
7 Replies
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You could try rebooting w/o the disk in place and then hot insert it.
If it fails again, then test the disk with Western Digital's Lifeguard in a windows PC (running the built-in smart test).
This is a used disk, correct? Power-on hours suggests it's at least 3 months old.
Thanks for your help, StephenB.
Unfortunately, hot inserting the disk did not change anything and the disk is still rejected as failing SMART test.
Western Digital's Lifeguard in a windows PC says the disk is OK (PASS) - as did CrystalDiskInfo and even ReadyNAS in component status (!).
And the disk is pretty new. I bought it to expand my volume, but I had reached the max space expansion (on a 4 OS). So I had to reset my NAS to factory default - and thus had to backup all my data before. It took quite a long time - and the disk was in the NAS during all this backup processing. That's why power-on shows it's been on for 3 months - but it has not really been used at all ...
You have two empty slots, correct? Did you try it inserting it in both?
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