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Forum Discussion
NASguru
May 12, 2017Apprentice
No volume after 6.7.1 upgrade
Well, another day another problem with OS6.X and my Ultra4+. :smileymad: I got notification this morning that a backup job from my 626X failed to my Ultra4+. I was able to login to the Ultra4+ and...
mdgm-ntgr
May 12, 2017NETGEAR Employee Retired
Any SMART errors on the disks? Any clues in the logs downloaded as to what happened?
NASguru
May 12, 2017Apprentice
mdgm wrote:Any SMART errors on the disks? Any clues in the logs downloaded as to what happened?
There are no errors on the SMART stats and the only log error is what I posted above. I can send you the complete logs if you have time.
- kentdMay 14, 2017Tutor
This seems to be an increasing issue - see my thread here to: https://community.netgear.com/t5/New-to-ReadyNAS/ReadyNAS-516-just-upgraded-to-6-7-1-and-data-volume-has-not/m-p/1280744#M13926
- NASguruMay 16, 2017Apprentice
kentd wrote:This seems to be an increasing issue - see my thread here to: https://community.netgear.com/t5/New-to-ReadyNAS/ReadyNAS-516-just-upgraded-to-6-7-1-and-data-volume-has-not/m-p/1280744#M13926
Interesting...I'll have to watch that thread before rebuilding my Ultra4+. Note, the link is as follows as the one above just launches a blank page: https://community.netgear.com/t5/New-to-ReadyNAS/ReadyNAS-516-just-upgraded-to-6-7-1-and-data-volume-has-not/m-p/1280744/highlight/true#M13926
- mdgm-ntgrMay 16, 2017NETGEAR Employee Retired
The logs zip would be helpful thanks.
- jak0lantashMay 16, 2017Mentor
kentd wrote:This seems to be an increasing issue - see my thread here to: https://community.netgear.com/t5/New-to-ReadyNAS/ReadyNAS-516-just-upgraded-to-6-7-1-and-data-volume-has-not/m-p/1280744#M13926
As I explained here, https://community.netgear.com/t5/New-to-ReadyNAS/After-upgrading-to-6-7-1-on-RN214-no-volumes-can-be-loaded/m-p/1283798#M14026:
(And this has proven true again since.)
jak0lantash wrote:I doubt that you will see a lot of people here talking about their dead toaster. It's a storage forum, so yes, there is a lot of people talking about storage issues.
In recent threads, there is a bit of everything, full root, dead or erroring disks, broken RAID array, BTRFS corruption, etc. Any of these can lead to an "inactive volume" in red in the GUI. I help on a fair bit of dead volumes threads (the ones where not all the logs are necessary as I can't access the logs sent to mdgm), and I haven't seen any pattern so far.
While I believe that the system could and should be more detailled about what's causing the volume to be "inactive", https://community.netgear.com/t5/Idea-Exchange-for-ReadyNAS/Change-the-incredibly-confusing-error-me..., I don't see any proof, or concerning pattern, of an issue in a recent Firmware leading to particularly high volume failure rate.
Of course, that's only my opinion.
- mdgm-ntgrMay 17, 2017NETGEAR Employee Retired
NASGuru I can see some errors on md125:
May 12 07:00:53 Ultra-4-Plus kernel: BTRFS critical (device md125): corrupt leaf, bad key order: block=8149862514688,root=1, slot=206 May 12 07:00:53 Ultra-4-Plus kernel: BTRFS critical (device md125): corrupt leaf, bad key order: block=8149862514688,root=1, slot=206 May 12 07:00:53 Ultra-4-Plus kernel: BTRFS critical (device md125): corrupt leaf, bad key order: block=8149862514688,root=1, slot=206 May 12 07:00:53 Ultra-4-Plus kernel: BTRFS critical (device md125): corrupt leaf, bad key order: block=8149862121472,root=1, slot=206 May 12 07:00:53 Ultra-4-Plus kernel: BTRFS critical (device md125): corrupt leaf, bad key order: block=8149862121472,root=1, slot=206 May 12 07:00:53 Ultra-4-Plus kernel: BTRFS critical (device md125): corrupt leaf, bad key order: block=8149861990400,root=1, slot=207 May 12 07:00:53 Ultra-4-Plus kernel: BTRFS critical (device md125): corrupt leaf, bad key order: block=8149861990400,root=1, slot=207 May 12 07:00:53 Ultra-4-Plus kernel: BTRFS critical (device md125): corrupt leaf, bad key order: block=8149861629952,root=1, slot=207 May 12 07:00:53 Ultra-4-Plus kernel: BTRFS critical (device md125): corrupt leaf, bad key order: block=8149861629952,root=1, slot=207 May 12 07:00:53 Ultra-4-Plus kernel: BTRFS: open_ctree failed
Perhaps you could try doing a btrfs restore e.g. to a USB disk
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